Revolut Reviews

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Premium user for five to six years with no serious issues, quick helpful replies to login problems via social support, lower fees and great conversion rates compared with their regular bank.

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Has had their salary paid into Revolut for almost two years without being blocked or closed, likes the income sorter feature and early pay, and found support good when asking for a human.

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Says Revolut has ruled in their favour in a chargeback even after the merchant disputed it, though it took a couple of months.

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Charged ten hours after a refused payment during an outage and refunded the next day after complaining to support; had moved their money elsewhere in the meantime.

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Fine with a Metal price rise since Duolingo Premium is added, uses Tinder Gold, Nord, Uber One and WeWork, and had a travel insurance claim processed in three days.

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Uses Revolut for transactions with small balances; their business account got calls and chats from staff at activation, and a documentation request after a company change was cleared after a few upload tries.

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Asked for a replacement physical card after the data breach; a kind support agent reimbursed the card fee, though it took two agents and was not a quick process.

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Made three trip-cancellation claims over a year with substantial payouts, all processed without major issues though one took a few months.

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Main account since 2021; when a thief used their stolen card contactlessly they notified Revolut and got a refund the next day with no questions asked, plus a new card in days.

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Day-to-day bank for five years across two countries, with debit, savings and investment accounts, and no problem that was not fixed within a few hours.

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Highly recommends Revolut as a main bank for two years, finding it easy and intuitive with large transfers and no issues, and any problem solved very fast.

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Had a great experience with XCover travel insurance after a rebooked flight, which paid out the maximum owed.

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Revolut user for seven years, daily for about five, with no issues and a couple of times when they helped, though they agree support is a struggle and the company grew fast.

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Using Revolut since 2017 and it has been nothing but pleasant; when they needed support the chat worked great and the assistant was very responsive.

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Main bank since 18 or 19; has been asked for proof many times and it was solved easily and fast, with crypto and large transactions and no complaints.

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Contacted in-app support and had RevPoints reversed back to money once, as a goodwill gesture.

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Got flagged once, provided evidence, and it was settled and approved in about 30 minutes, with multiple five-figure transactions otherwise going through without issue.

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When first routing their salary to Revolut in France they were asked for evidence, sent a payslip and the process was completed within the hour without the account being locked.

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Says that each time they needed Revolut's customer service they were fairly impressed by it.

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A very large incoming payment was held for source-of-funds proof, which they provided, and they had access to it within an hour.

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Five-plus years with no issues, with crypto payments sometimes delayed up to two hours and customer service always fast.

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When their card was attacked Revolut stopped it and gave the money back, and they were really happy with the service.

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Reported an unrecognised game transaction and had it resolved in 3-4 business days, and Revolut automatically rejected a rental company's improper charge, calling them good overall.

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Had ten fraudulent transactions to a UAE hotel merchant and got the money back from Revolut within two business days.

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Ordered gifts from a bad site and was overcharged; after sending screenshots to Revolut, they refunded the money within a few days.

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Claimed hotel and flight costs on Revolut travel insurance after Heathrow closed and was refunded within a day or so, with the straightforward claim processed very quickly.

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Had a travel insurance claim for extra accommodation and food settled within 48 hours, with no follow-up questions since they gave the information upfront.

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Uses Revolut for business and personal, with a large business turnover and lots of travel, and says it has never let them down and has amazing support.

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Bought Metal this year and finds it good, with a support ticket sorted in about a minute and a first medical insurance claim paid while abroad.

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Support chat converted their RevPoints into money as a one-time goodwill gesture.

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Has used both of Revolut's travel insurances for different cases and had approved claims with little proof, with only one rejection for filing too late.

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Made a medical insurance claim while on holiday through Revolut and it went relatively smoothly.

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UK user whose problem was resolved almost immediately by a human, without any chatbot.

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Had incorrectly marketed perks on their Premium plan in Spain; after four months and over ten chats, a formal complaint got Revolut to fix the website and refund the annual plan fee.

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Uses Revolut as their main account since 2018 for salary, credit card, a small loan, crypto and stocks, with no problems and quick, helpful support.

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Primary account for over a year; wage queries came up twice but were approved within two hours.

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Has used Revolut every day for over two years without problems, with support taking minutes to hours but always helpful.

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On Metal, live support interactions have started in under 10 minutes, usually under five.

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Uses Revolut exclusively, with salary, direct debits and even a mortgage deposit going through it, pays for Metal, and has never had issues; minor ones are sorted super quick by support.

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Says Revolut support is convenient and fully online, never waiting more than five minutes for a consultant even without paying for priority.