Money transfer
Many customers like it for travel, currency exchange, transfers and the app, and some use it as a main bank for years.
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 1 review mentioning account frozen Show all
Reddit · r/Revolut · Oct 12, 2025
MixedSummary of a Reddit post
They used Revolut for over a year as a main account for spending, wages and sending money abroad after other banks refused them, but it was restricted after a disputed payment, then closed and the appeal was rejected.
Many customers like it for travel, currency exchange, transfers and the app, and some use it as a main bank for years. The dominant complaint is support: accounts frozen, blocked or closed with little explanation, slow appeals and chat bots. Outages and fee changes also came up, so some keep another bank as backup.
Of the 611 reviews with a clear verdict, 42% are positive, 12% mixed and 46% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
The praise reviewers mention most: helpful support (33 reviews), reliable (8 reviews) and great rewards (5 reviews). For example: Had a great experience with XCover travel insurance after a rebooked flight, which paid out the maximum owed.
The complaints reviewers mention most: poor support (156 reviews), account frozen (10 reviews) and buggy app (6 reviews). For example: After sending crypto from their own wallet to Revolut, Revolut held their funds for weeks with no explanation.
It's how well reviewed Revolut is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Money transfer. Type: Multi-currency account with card. Fees: Standard plan $0.00/month; exchange fair-usage limits and fees depend on the plan. Rates & rewards: Up to 4% APY on High Yield Savings (as of Sep 1, 2026; variable; 4% on balances up to $10,000).
610 are quotes from Reddit, each linked to the original. 1 was written by customers here. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.