Revolut

Revolut Reviews

Money transfer

Many customers like it for travel, currency exchange, transfers and the app, and some use it as a main bank for years.

73Signal
42% positive
611reviews
How the signal works
The signal score

A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.

So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.

Updated 12 NovCompare with Western Union

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What people mention

Topics grouped from customer reviews, with how many mention each; read the originals below.

Real customer experiences (611)

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Showing 9 reviews mentioning account frozen Show all

Customer review · Maricel D. · Some experience · Nov 3, 2026

Negative

Used it to send money to my mom once a month. On a weekday the rate was good, and the app shows the fee and exactly what she gets before you hit send. I found out the hard way that exchanging on the weekend adds a markup on the free plan, so after that I only sent Monday to Friday. Then in month eight a transfer got held and my account was restricted for a review. I uploaded my ID and pay stubs twice. The chat kept handing me to the bot, and when I finally got a person they just said my case was with the team. Eleven days without access to my own money, then it was unlocked with no explanation. The monthly transfer goes through Wise now. I only keep a little in Revolut for when I travel.

Reddit · r/Revolut · Nov 8, 2026

Negative

Summary of a Reddit comment

Held a Revolut account since 2020 as a main bank but closed it after an outage left them without access to their money, with no compensation, plus earlier trouble with transfers and support.

Reddit · r/Revolut · Nov 8, 2026

Negative

Summary of a Reddit comment

Had their Revolut account scheduled for closure; the appeal failed and they were told it will close permanently without explanation, despite documented activity on the account.

Reddit · r/Revolut · Nov 7, 2026

Negative

Summary of a Reddit comment

Switched their salary details to Revolut after seeing the offer, but a transfer from their partner was put on hold the same day with an investigation and requests for documents, so they changed it back the next day.

Reddit · r/Revolut · Oct 31, 2026

Negative

Summary of a Reddit comment

Had a large pile of RevPoints on their account that Revolut froze despite what they say were genuine transactions, and the accounts were closed shortly afterwards. Says a friend had the same thing happen.

Reddit · r/Revolut · Oct 26, 2026

Negative

Summary of a Reddit post

Account was restricted for several days; support first called it a routine security review, then a specialist-team escalation, with no timeframe given for regaining access.

Reddit · r/Revolut · Nov 8, 2026

Negative

Summary of a Reddit post

An Italian resident who used Revolut for everyday payments had the account permanently closed with no clear explanation and finds that hard to accept.

Reddit · r/Revolut · Oct 24, 2026

Negative

Summary of a Reddit comment

Says they have been locked out of their Revolut account for weeks and that Revolut support has been no help.

Reddit · r/Revolut · Oct 24, 2026

Negative

Summary of a Reddit comment

Says Revolut is now having problems almost daily and threatening to restrict their account for no reason.

Common questions about Revolut

What do customers say about Revolut?

Many customers like it for travel, currency exchange, transfers and the app, and some use it as a main bank for years. The dominant complaint is support: accounts frozen, blocked or closed with little explanation, slow appeals and chat bots. Outages and fee changes also came up, so some keep another bank as backup.

Is Revolut worth it?

Of the 611 reviews with a clear verdict, 42% are positive, 12% mixed and 46% negative. The praise mentioned most is helpful support. The most common complaint is poor support.

What do people like about Revolut?

The praise reviewers mention most: helpful support (33 reviews), reliable (8 reviews) and great rewards (5 reviews). For example: Had a great experience with XCover travel insurance after a rebooked flight, which paid out the maximum owed.

What are the most common complaints about Revolut?

The complaints reviewers mention most: poor support (156 reviews), account frozen (10 reviews) and buggy app (6 reviews). For example: After sending crypto from their own wallet to Revolut, Revolut held their funds for weeks with no explanation.

What does the signal score of 73 mean?

It's how well reviewed Revolut is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of Revolut?

Category: Money transfer. Type: Multi-currency account with card. Fees: Standard plan $0.00/month; exchange fair-usage limits and fees depend on the plan. Rates & rewards: Up to 4% APY on High Yield Savings (as of Sep 1, 2026; variable; 4% on balances up to $10,000).

Where do these Revolut reviews come from?

610 are quotes from Reddit, each linked to the original. 1 was written by customers here. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.