Western Union

Western Union Reviews

Money transfer

50Signal
13% positive
16reviews
How the signal works
The signal score

A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.

So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.

Updated 12 NovCompare with Revolut

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What people mention

Often liked

Reliable3

Common concerns

Poor support8Slow transfers3

Topics grouped from customer reviews, with how many mention each; read the originals below.

Real customer experiences (16)

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Showing 1 review mentioning low fees Show all

Reddit · r/personalfinance · Sep 29, 2025

Positive

Summary of a Reddit comment

They use Western Union to send USD to CAD with a very small fee and a known exchange rate, finding it a bit cheaper than bank wires, and used it to pay for car parts while avoiding credit card fees.

Common questions about Western Union

Is Western Union worth it?

Of the 16 reviews with a clear verdict, 13% are positive, 31% mixed and 56% negative. The praise mentioned most is reliable. The most common complaint is poor support.

What do people like about Western Union?

The praise reviewers mention most: reliable (3 reviews), good exchange rate (1 review) and low fees (1 review). For example: They have sent money to family monthly through Western Union for about ten years and say they have never had any issues or been questioned about the transfers.

What are the most common complaints about Western Union?

The complaints reviewers mention most: poor support (8 reviews) and slow transfers (3 reviews). For example: They bought money orders they did not use and found Western Union gave them the runaround on refunding them, with no human support available to help.

What does the signal score of 50 mean?

It's how well reviewed Western Union is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of Western Union?

Category: Money transfer. Type: International money transfer. Fees: Fees vary by country, channel and payment method; WU also earns on FX. Rates & rewards: My WU: 100 points per online transfer; 500 points = up to $2 off transfer fees.

Where do these Western Union reviews come from?

16 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.