Wise

Wise Reviews

Money transfer

Low, upfront fees and good exchange rates for international transfers; accounts blocked in reviews.

87Signal
75% positive
198reviews

How the signal works ↗Updated 5 NovCompare with Western Union

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What people mention

Often liked

Helpful support4

Common concerns

Poor support11

Topics grouped from customer reviews, with how many mention each; read the originals below.

Real customer experiences (198)

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Reddit · r/Revolut · Oct 28, 2026

Positive

Summary of a Reddit post

Uses Wise as their main account and has been with it for eight-plus years without an issue, keeping Revolut only for its joint account feature.

Reddit · r/personalfinance · Oct 14, 2026

Positive

Summary of a Reddit post

Used Wise to move all the money for their daughter's three years at university in Amsterdam and found it the cheapest option and always very reliable.

Reddit · r/personalfinance · Oct 14, 2026

Positive

Summary of a Reddit post

Has sent a lot of money from the US to Canada through Wise for a car and a house with no problems and the best exchange rates, though one final transfer had to wait a month because of a maximum within a 3-month period.

Reddit · r/personalfinance · Jul 31, 2026

Positive

Summary of a Reddit post

Lived in the UK for 24 years with accounts on both sides and used Wise whenever shifting funds, finding it very fair at under 0.3% compared with over 2% at most banks.

Reddit · r/personalfinance · Jul 31, 2026

Mixed

Summary of a Reddit post

Was infuriated by Wise's initial account setup and quit, but eventually returned because it saved so much in fees, and uses it as a spending account with easy USD-to-euro moves.

Reddit · r/Revolut · Jun 6, 2026

Negative

Summary of a Reddit post

Says Wise closed their private and business account four weeks ago with funds still not refunded, blaming AI-triggered flags with zero transparency, and warns not to keep much money in it.

Reddit · r/expats · May 7, 2026

Negative

Summary of a Reddit post

Waited almost a month for Wise to process a transfer, only to have it cancelled and refunded for less than sent, with Wise blaming them and charging a cancellation fee.

Reddit · r/expats · Apr 19, 2026

Mixed

Summary of a Reddit post

Finds Wise good but says that when an account goes negative from bank-to-Wise transfers, incoming transactions get extra scrutiny and money can be held in transit for up to a week.

Reddit · r/expats · Apr 17, 2026

Positive

Summary of a Reddit post

Has used Wise for two years without issues and finds it usually the cheapest, with transfers normally arriving within minutes, though an unusual or larger amount can take an extra day.

Reddit · r/expats · Jan 15, 2026

Mixed

Summary of a Reddit post

Moved a large sum through Wise and paid a significant amount in fees, so would use an international broker for large transfers and Wise for small ones.

Reddit · r/expats · Jan 13, 2026

Positive

Summary of a Reddit post

Used Wise recently to transfer a fairly large sum in several wires, finding fees competitive and upfront and the exchange on their currency pairs streets ahead of banks and xe.com.

Reddit · r/expats · Jan 12, 2026

Mixed

Summary of a Reddit post

Wishes they had switched to Wise sooner and finds it much cheaper after a couple of years, though US-to-Ireland transfers used to take minutes and now take a couple of days.

Reddit · r/personalfinance · Oct 19, 2025

Negative

Summary of a Reddit post

Domestic ACH transfers from Wise to an external fintech account kept failing and bouncing back, and Wise customer service said it was looking into it without resolving it.

Reddit · r/expats · Oct 17, 2025

Negative

Summary of a Reddit post

Sent an international transfer to a friend's Wise card that Wise declined, and more than two months later the money has not returned, with no specific information on the refund status.

Reddit · r/expats · Oct 10, 2025

Negative

Summary of a Reddit post

Says Wise rejected their bank wire two weeks ago and will not return the money or answer where it is, just days before a house purchase.

Reddit · r/expats · Sep 23, 2025

Positive

Summary of a Reddit post

Says that with Wise you know the exact fees and outcome before sending, and in their experience it is the fastest and usually cheapest option compared with wire transfers.

Reddit · r/expats · Aug 19, 2025

Positive

Summary of a Reddit post

Typically paid around 0.6% to convert small amounts with Wise, calling the rate competitive and the fee disclosure very transparent, though wary of using it for very large transfers.

Reddit · r/Revolut · Jul 28, 2025

Positive

Summary of a Reddit post

After accidentally sending a small payment twice, Wise credited a generous amount toward fees that lasted a year.

Reddit · r/expats · Jul 11, 2025

Positive

Summary of a Reddit post

Funded a house purchase with several ACH transfers into Wise in 2024; each took about five days to clear but there were no issues.

Reddit · r/expats · Jul 2, 2025

Negative

Summary of a Reddit post

Says Wise cancelled a small personal transfer less than an hour after sending and soon emailed that the account would be closed for a policy violation, and appeals and a long phone call with customer service got nowhere.

Reddit · r/expats · Apr 22, 2025

Mixed

Summary of a Reddit post

Wise closed their US business account because they work remotely and will not let them keep a debit card or interest, but they are still happy with it, calling the app incredible and support great.

Reddit · r/expats · Apr 22, 2025

Negative

Summary of a Reddit post

Says Wise repeatedly requested business documents every few months and delayed reviewing them, triggering an automatic account block for an LLC with no crypto or sanctioned exposure, and advises using a real bank.

Reddit · r/expats · Feb 7, 2025

Positive

Summary of a Reddit post

Has used Wise a few times a month for ten years and finds its fees generally much lower than a bank wire or Western Union, and lower than Remitly too.

Reddit · r/Revolut · Oct 20, 2026

Negative

Summary of a Reddit post

A large transfer got stuck somewhere while Wise kept saying it arrived, and after a long complaint they offered a small compensation and the money came back four months later.

Reddit · r/expats · Oct 20, 2026

Positive

Summary of a Reddit post

Sent a large transfer from a US account to a European bank through Wise and it worked fine, though they were nervous while waiting for it to clear.

Reddit · r/expats · Oct 20, 2026

Positive

Summary of a Reddit post

Finds Wise better than a credit union wire for smaller amounts, and likes being able to set up the Wise US account as an external account to move money easily.

Reddit · r/expats · Oct 20, 2026

Positive

Summary of a Reddit post

Has transferred large amounts through Wise without any issues.

Reddit · r/personalfinance · Oct 14, 2026

Positive

Summary of a Reddit post

On an established account, moving their own money between USD and EUR with Wise rarely takes more than two minutes; says it avoids intermediary banks and shows exact amounts before sending.

Reddit · r/personalfinance · Oct 14, 2026

Mixed

Summary of a Reddit post

Used both Wise and a Schwab account to send money to a child's college in Ireland and found Schwab cheaper.

Reddit · r/expats · Aug 2, 2026

Positive

Summary of a Reddit post

Always uses Wise to move money from a US account to Ireland by wiring to a US account, exchanging in Wise, then sending euros to their Irish bank; uses Revolut mainly like Venmo.

Reddit · r/expats · Aug 2, 2026

Positive

Summary of a Reddit post

Opened a Wise account before moving to Spain, chose the digital card first, then ordered a cheap physical card that was mailed right away, and feels comfortable relying on it.

Reddit · r/personalfinance · Aug 1, 2026

Positive

Summary of a Reddit post

Lived in Europe using Wise for its IBAN and never had to set up a local bank, keeping money in the US and using credit cards for everything but rent.

Reddit · r/expats · Jul 16, 2026

Negative

Summary of a Reddit post

Wise deactivated their account without explanation and, despite supplying ID, selfies, fund explanations and bank details on appeal, refused to reactivate it.

Reddit · r/Revolut · Jun 7, 2026

Mixed

Summary of a Reddit post

Had run into certain limitations with Wise and found its international transfer fees higher, which is why they tried Revolut again.

Reddit · r/Revolut · Jun 6, 2026

Positive

Summary of a Reddit post

Says Wise is better than Revolut in terms of rates and usability, though it is not flashy or famous, and that neobank accounts should not be used as a primary bank.

Reddit · r/expats · Apr 30, 2026

Positive

Summary of a Reddit post

Has Social Security direct deposits going to Wise on the scheduled day, calls it great and flawless, and used it to send a large amount directly to a dealership for a car with zero complaints.

Reddit · r/expats · Apr 17, 2026

Positive

Summary of a Reddit post

Has used Wise consistently for four to five years for international transfers.

Reddit · r/expats · Apr 17, 2026

Positive

Summary of a Reddit post

Keeps both Wise and Revolut, and finds Wise works great for sending money to family in Canada, since Revolut does not let Canadians use its app.

Reddit · r/expats · Apr 17, 2026

Mixed

Summary of a Reddit post

Has used Wise for six years to send money between the UK and Spain and is generally happy, though transfers occasionally go missing for a few days, which is unnerving.

Reddit · r/expats · Apr 17, 2026

Positive

Summary of a Reddit post

Prefers Wise to Revolut for transfers because Revolut can deduct undisclosed intermediary-bank fees along the way and charges more on weekends, while Wise is more transparent and uses local accounts to avoid those fees.

Common questions about Wise

What do customers say about Wise?

Most customers use it for international transfers and like the low, upfront fees, good exchange rates and reliability, including for large sums. The main complaints are accounts blocked or transfers held, cancelled or delayed during reviews, with support hard to reach. A few found bank wires cheaper for very large amounts.

Is Wise worth it?

Of the 198 reviews with a clear verdict, 75% are positive, 11% mixed and 14% negative. The praise mentioned most is helpful support. The most common complaint is poor support.

What do people like about Wise?

The praise reviewers mention most: helpful support (4 reviews). For example: After accidentally sending a small payment twice, Wise credited a generous amount toward fees that lasted a year.

What are the most common complaints about Wise?

The complaints reviewers mention most: poor support (11 reviews). For example: Says Wise rejected their bank wire two weeks ago and will not return the money or answer where it is, just days before a house purchase.

What does the signal score of 87 mean?

It's how well reviewed Wise is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of Wise?

Category: Money transfer. Type: International transfers and multi-currency account. Fees: Mid-market exchange rate plus a fee shown upfront. Rates & rewards: Live mid-market exchange rate with no markup; transfer fee quoted upfront.

Where do these Wise reviews come from?

198 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.