Reddit · r/CreditCards · Jan 7, 2025
MixedSummary of a Reddit comment
Card was hit by fraud several times but Bilt always resolved it.
Travel rewards card
Customers like earning points on rent with no annual fee, plus the transfer partners and travel perks.
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 8 reviews mentioning helpful support Show all
Reddit · r/CreditCards · Jan 7, 2025
MixedSummary of a Reddit comment
Card was hit by fraud several times but Bilt always resolved it.
Reddit · r/CreditCards · Jan 7, 2025
MixedSummary of a Reddit post
Fraudulent charge hit the card but Bilt texted and let them block one.
Reddit · r/CreditCards · Sep 20, 2022
MixedSummary of a Reddit comment
Zillow rent payments did not work but support added the points manually.
Reddit · r/CreditCards · Mar 6, 2023
MixedSummary of a Reddit comment
Wells Fargo blocked fraud proactively and shipped a new card immediately.
Reddit · r/CreditCards · Jan 20, 2023
MixedSummary of a Reddit comment
Fraud alert resolved in minutes with a new card from support.
Reddit · r/CreditCards · Jan 19, 2023
MixedSummary of a Reddit comment
Hit by fraud but got a new card and a proactive call from Wells Fargo.
Reddit · r/CreditCards · Jan 11, 2023
MixedSummary of a Reddit comment
Hit by fraudulent charges, but Wells Fargo restricted the card and replaced it.
Reddit · r/CreditCards · Jan 20, 2023
MixedSummary of a Reddit comment
Support replaced the card quickly after fraud, though fraud keeps happening.
Customers like earning points on rent with no annual fee, plus the transfer partners and travel perks. Many are unhappy with the 2.0 changes, which they say cut benefits and made earning more complicated. Support experiences are mixed, with several fraud cases handled well and others slowly.
Of the 209 reviews with a clear verdict, 49% are positive, 18% mixed and 33% negative. The praise mentioned most is great rewards. The most common complaint is poor support.
The praise reviewers mention most: great rewards (21 reviews), great travel perks (11 reviews) and helpful support (5 reviews). For example: Misses spending on the Palladium while working on another SUB; app and support are clunky.
The complaints reviewers mention most: poor support (12 reviews). For example: Multiple fraudulent charges, then the card was cancelled for suspicious activity with unhelpful support.
It's how well reviewed Bilt Card is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Travel rewards card. Type: Rent and travel rewards credit card. Fees: Three cards: Blue $0, Obsidian $95, Palladium $495 annual fee. Rates & rewards: Up to 1.25x points on rent and mortgage payments.
209 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.