Reddit · r/CreditCards · Jun 17, 2026
MixedSummary of a Reddit comment
Great earner but infuriating to work with when human help is needed.
Travel rewards card
Customers like earning points on rent with no annual fee, plus the transfer partners and travel perks.
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 6 reviews mentioning poor support Show all
Reddit · r/CreditCards · Jun 17, 2026
MixedSummary of a Reddit comment
Great earner but infuriating to work with when human help is needed.
Reddit · r/CreditCards · Jun 27, 2025
MixedSummary of a Reddit comment
Fraud claim took 2-3 months and many calls but was resolved.
Reddit · r/CreditCards · Jul 15, 2023
MixedSummary of a Reddit comment
Got a runaround on fraud until reaching a competent Wells Fargo employee who helped.
Reddit · r/CreditCards · May 3, 2024
MixedSummary of a Reddit post
Likes the card mostly but rent checks are very slow to ship and deliver.
Reddit · r/CreditCards · Apr 23, 2023
MixedSummary of a Reddit comment
Paying landlord outside Bilt and claiming points by screenshot was a pain.
Reddit · r/CreditCards · Mar 6, 2023
MixedSummary of a Reddit comment
No fraud issues but email and chat support are slow.
Customers like earning points on rent with no annual fee, plus the transfer partners and travel perks. Many are unhappy with the 2.0 changes, which they say cut benefits and made earning more complicated. Support experiences are mixed, with several fraud cases handled well and others slowly.
Of the 209 reviews with a clear verdict, 49% are positive, 18% mixed and 33% negative. The praise mentioned most is great rewards. The most common complaint is poor support.
The praise reviewers mention most: great rewards (21 reviews), great travel perks (11 reviews) and helpful support (5 reviews). For example: Misses spending on the Palladium while working on another SUB; app and support are clunky.
The complaints reviewers mention most: poor support (12 reviews). For example: Multiple fraudulent charges, then the card was cancelled for suspicious activity with unhelpful support.
It's how well reviewed Bilt Card is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Travel rewards card. Type: Rent and travel rewards credit card. Fees: Three cards: Blue $0, Obsidian $95, Palladium $495 annual fee. Rates & rewards: Up to 1.25x points on rent and mortgage payments.
209 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.