Reddit · r/ChaseSapphire · Oct 21, 2026
NegativeSummary of a Reddit comment
Finds the split StubHub and dining credits hard to use and the card too expensive for the value.
Chase Sapphire Reserve Reviews
Travel rewards card
Many customers get strong value from the travel credit, lounges, insurance, points boost and transfer partners, often more than the annual fee.
How the signal works
The signal score
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
What people mention
Common concerns
Topics grouped from customer reviews, with how many mention each; read the originals below.
Real customer experiences (1,319)
Add your reviewShowing 143 reviews mentioning hard to redeem Show all
Reddit · r/ChaseSapphire · Apr 13, 2026
NegativeSummary of a Reddit comment
Finds The Edit footprint and two-night minimum unworkable compared with the Amex Platinum.
Reddit · r/ChaseSapphire · Oct 1, 2026
NegativeSummary of a Reddit comment
No grocery pickup and marked-up prices make the DoorDash credit worth little.
Reddit · r/ChaseSapphire · Jul 8, 2026
NegativeSummary of a Reddit comment
Only one of seven Paze purchases on their Sapphire Reserve earned the bonus.
Reddit · r/ChaseSapphire · Jul 2, 2026
NegativeSummary of a Reddit comment
Has not found a good use for the Edit; NYC options looked ridiculously priced.
Reddit · r/CreditCards · Apr 30, 2026
NegativeSummary of a Reddit comment
Has tried a dozen times to use the Sapphire Reserve StubHub credit but always found tickets much cheaper elsewhere.
Reddit · r/ChaseSapphire · Apr 21, 2026
NegativeSummary of a Reddit comment
Has held the Sapphire Reserve since launch but has no usable dining or lounge options nearby and found The Edit pricier than direct.
Reddit · r/ChaseSapphire · Apr 21, 2026
NegativeSummary of a Reddit comment
Found nearly all The Edit hotels booked for their Europe trip.
Reddit · r/ChaseSapphire · Apr 11, 2026
NegativeSummary of a Reddit comment
Their former forever card is still net positive, but the credits are too much work so they plan to cancel.
Reddit · r/ChaseSapphire · Apr 5, 2026
NegativeSummary of a Reddit comment
Chase clawed back the merchant offer credit on the next statement after they returned an item.
Reddit · r/ChaseSapphire · Mar 26, 2026
NegativeSummary of a Reddit comment
They are likely leaving the Sapphire Reserve at renewal because the new credits do not match their spending and the points they used for flights have been devalued by the changes.
Reddit · r/ChaseSapphire · Feb 20, 2026
NegativeSummary of a Reddit comment
Finds the Sapphire Reserve credits weaker and harder to use than Amex's, though one stay at a The Edit hotel was fantastic.
Reddit · r/ChaseSapphire · Feb 18, 2026
NegativeSummary of a Reddit comment
Found solid Edit deals last year but two-night availability has shrunk and prices rose.
Reddit · r/ChaseSapphire · Dec 29, 2025
NegativeSummary of a Reddit comment
Has not used any Edit credits because stays are rarely free and need two nights for one credit.
Reddit · r/ChaseSapphire · Dec 27, 2025
NegativeSummary of a Reddit comment
In Europe, spent hours looking for reasonable Edit stays and gave up; calls the card a massive disappointment.
Reddit · r/ChaseSapphire · Dec 24, 2025
NegativeSummary of a Reddit comment
Used the dining credit, but it took booking weeks ahead, an early slot and a trip to another city.
Reddit · r/ChaseSapphire · Dec 23, 2025
NegativeSummary of a Reddit comment
Cancelled a long-loved Sapphire Reserve because the new credits did not work for them and they miss 3x on all travel.
Reddit · r/ChaseSapphire · Dec 23, 2025
NegativeSummary of a Reddit comment
Still had no Sapphire Reserve dining credit six weeks after dining at a listed restaurant, despite two calls.
Reddit · r/ChaseSapphire · Oct 29, 2025
NegativeSummary of a Reddit comment
The few Seattle dining credit options are mediocre.
Reddit · r/ChaseSapphire · Oct 28, 2025
NegativeSummary of a Reddit comment
None of the large metros they and family live in has dining credit options.
Reddit · r/ChaseSapphire · Oct 7, 2025
NegativeSummary of a Reddit comment
The Edit and dining credits turned out to be worth close to zero to them.
Reddit · r/ChaseSapphire · Oct 7, 2025
NegativeSummary of a Reddit comment
The same stay was $500 more through the Edit than direct.
Reddit · r/ChaseSapphire · Oct 3, 2025
NegativeSummary of a Reddit comment
Portal rates this year were higher than direct or Amex every time.
Reddit · r/ChaseSapphire · Oct 2, 2025
NegativeSummary of a Reddit comment
Got the Sapphire Reserve for the bonus but found The Edit hotels limited and pricier, and StubHub poor.
Reddit · r/ChaseSapphire · Sep 26, 2025
NegativeSummary of a Reddit post
Cancelled the Sapphire Reserve after eight years because Chase Travel is inconvenient and Priority Pass lounges are overcrowded.
Reddit · r/ChaseSapphire · Sep 23, 2025
NegativeSummary of a Reddit comment
The Edit's two-night minimum rules out their one-night staycations.
Reddit · r/ChaseSapphire · Sep 23, 2025
NegativeSummary of a Reddit comment
Only three dining credit restaurants nearby, all far away.
Reddit · r/ChaseSapphire · Sep 23, 2025
NegativeSummary of a Reddit post
The Edit hotel prices in the Chase portal kept coming out well above Expedia, so they are closing the Sapphire Reserve for the Amex Platinum.
Reddit · r/ChaseSapphire · Sep 8, 2025
NegativeSummary of a Reddit comment
A coworker who booked the same hotel direct got a better room than their Chase portal booking, and they find portal prices inflated.
Reddit · r/ChaseSapphire · Sep 6, 2025
NegativeSummary of a Reddit comment
Still waiting about eight weeks for the Sapphire Reserve dining credit from a restaurant openly branded as a Sapphire partner.
Reddit · r/ChaseSapphire · Sep 6, 2025
NegativeSummary of a Reddit comment
Uses the other Sapphire Reserve credits but cannot find a way to use The Edit credit.
Reddit · r/ChaseSapphire · Sep 3, 2025
NegativeSummary of a Reddit comment
The Sapphire Reserve dining credit did not apply automatically on an OpenTable booking, so they had to call support and wait weeks for it to post.
Reddit · r/ChaseSapphire · Aug 26, 2025
NegativeSummary of a Reddit comment
Their one usable liquor store dropped DoorDash after two months, leaving them no good way to use the credit.
Reddit · r/ChaseSapphire · Aug 26, 2025
NegativeSummary of a Reddit comment
DoorDash orders for the Sapphire credit kept going wrong, though a Chase chargeback went through right away.
Reddit · r/ChaseSapphire · Aug 26, 2025
NegativeSummary of a Reddit comment
Their only DoorDash pickup option in Houston is one 7-Eleven, so they just get beer.
Reddit · r/ChaseSapphire · Aug 8, 2025
NegativeSummary of a Reddit post
A The Edit hotel cost far more through the Sapphire Reserve portal than in the Preferred portal, so they downgraded.
Reddit · r/ChaseSapphire · Aug 8, 2025
NegativeSummary of a Reddit comment
Finds the Sapphire Reserve dining credit forced and The Edit hotels overpriced, and the Apple credit does not fit their family plan.
Reddit · r/ChaseSapphire · Jul 30, 2025
NegativeSummary of a Reddit comment
They moved points from an old Freedom card to a new Sapphire Reserve and found the travel portal values them at a flat one cent each rather than the boosted rate they expected; Chase support was not helpful.
Reddit · r/ChaseSapphire · Jun 23, 2025
NegativeSummary of a Reddit comment
Will use the Peloton credit, but the luxury hotel and dining credits are too limited or costly.
Reddit · r/ChaseSapphire · Jun 17, 2025
NegativeSummary of a Reddit comment
Only two restaurants near them qualify for the Sapphire Reserve dining credit.
Common questions about Chase Sapphire Reserve
What do customers say about Chase Sapphire Reserve?
Many customers get strong value from the travel credit, lounges, insurance, points boost and transfer partners, often more than the annual fee. The most common complaints are credits that are hard to use (DoorDash, The Edit, StubHub), poor support when portal bookings go wrong, crowded lounges, and a higher fee after the refresh.
Is Chase Sapphire Reserve worth it?
Of the 1,319 reviews with a clear verdict, 53% are positive, 12% mixed and 34% negative. The praise mentioned most is great rewards. The most common complaint is hard to redeem.
What do people like about Chase Sapphire Reserve?
The praise reviewers mention most: great rewards (253 reviews), great travel perks (210 reviews) and easy to use (34 reviews). For example: Frequent work traveler uses the credits on things bought anyway and redeems points for family holiday flights.
What are the most common complaints about Chase Sapphire Reserve?
The complaints reviewers mention most: hard to redeem (149 reviews), poor support (114 reviews) and rate dropped (33 reviews). For example: In Europe, spent hours looking for reasonable Edit stays and gave up; calls the card a massive disappointment.
What does the signal score of 79 mean?
It's how well reviewed Chase Sapphire Reserve is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Chase Sapphire Reserve?
Category: Travel rewards card. Type: Premium travel rewards credit card. Fees: $795 annual fee. Rates & rewards: 8x points on Chase Travel, 4x on flights and hotels booked direct, 3x on dining.
Where do these Chase Sapphire Reserve reviews come from?
1,319 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.