Chase Sapphire Reserve Reviews

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Finds the split StubHub and dining credits hard to use and the card too expensive for the value.

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Finds The Edit footprint and two-night minimum unworkable compared with the Amex Platinum.

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No grocery pickup and marked-up prices make the DoorDash credit worth little.

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Only one of seven Paze purchases on their Sapphire Reserve earned the bonus.

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Has not found a good use for the Edit; NYC options looked ridiculously priced.

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Has tried a dozen times to use the Sapphire Reserve StubHub credit but always found tickets much cheaper elsewhere.

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Has held the Sapphire Reserve since launch but has no usable dining or lounge options nearby and found The Edit pricier than direct.

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Found nearly all The Edit hotels booked for their Europe trip.

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Their former forever card is still net positive, but the credits are too much work so they plan to cancel.

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Chase clawed back the merchant offer credit on the next statement after they returned an item.

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They are likely leaving the Sapphire Reserve at renewal because the new credits do not match their spending and the points they used for flights have been devalued by the changes.

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Finds the Sapphire Reserve credits weaker and harder to use than Amex's, though one stay at a The Edit hotel was fantastic.

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Found solid Edit deals last year but two-night availability has shrunk and prices rose.

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Has not used any Edit credits because stays are rarely free and need two nights for one credit.

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In Europe, spent hours looking for reasonable Edit stays and gave up; calls the card a massive disappointment.

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Used the dining credit, but it took booking weeks ahead, an early slot and a trip to another city.

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Cancelled a long-loved Sapphire Reserve because the new credits did not work for them and they miss 3x on all travel.

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Still had no Sapphire Reserve dining credit six weeks after dining at a listed restaurant, despite two calls.

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The few Seattle dining credit options are mediocre.

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None of the large metros they and family live in has dining credit options.

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The Edit and dining credits turned out to be worth close to zero to them.

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The same stay was $500 more through the Edit than direct.

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Portal rates this year were higher than direct or Amex every time.

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Got the Sapphire Reserve for the bonus but found The Edit hotels limited and pricier, and StubHub poor.

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Cancelled the Sapphire Reserve after eight years because Chase Travel is inconvenient and Priority Pass lounges are overcrowded.

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The Edit's two-night minimum rules out their one-night staycations.

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Only three dining credit restaurants nearby, all far away.

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The Edit hotel prices in the Chase portal kept coming out well above Expedia, so they are closing the Sapphire Reserve for the Amex Platinum.

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A coworker who booked the same hotel direct got a better room than their Chase portal booking, and they find portal prices inflated.

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Still waiting about eight weeks for the Sapphire Reserve dining credit from a restaurant openly branded as a Sapphire partner.

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Uses the other Sapphire Reserve credits but cannot find a way to use The Edit credit.

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The Sapphire Reserve dining credit did not apply automatically on an OpenTable booking, so they had to call support and wait weeks for it to post.

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Their one usable liquor store dropped DoorDash after two months, leaving them no good way to use the credit.

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DoorDash orders for the Sapphire credit kept going wrong, though a Chase chargeback went through right away.

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Their only DoorDash pickup option in Houston is one 7-Eleven, so they just get beer.

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A The Edit hotel cost far more through the Sapphire Reserve portal than in the Preferred portal, so they downgraded.

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Finds the Sapphire Reserve dining credit forced and The Edit hotels overpriced, and the Apple credit does not fit their family plan.

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They moved points from an old Freedom card to a new Sapphire Reserve and found the travel portal values them at a flat one cent each rather than the boosted rate they expected; Chase support was not helpful.

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Will use the Peloton credit, but the luxury hotel and dining credits are too limited or costly.

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Only two restaurants near them qualify for the Sapphire Reserve dining credit.

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Found hotels in the Chase portal at least 10% pricier than booking direct, so they used points mainly for economy flights.

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A JetBlue flight was half the price booked direct versus the Chase portal.

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The Chase portal used to match airline prices but now marks them up, so they moved spending to an American Airlines card.

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Checked over 40 hotel nights across three portals last year and Chase was always the most expensive.

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The Sapphire Reserve DoorDash credit disappeared from their app, and DoorDash said to order in a browser.

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Only the first of their Sapphire Reserve Paze purchases was coded for the bonus.

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Got no Paze credits on the Sapphire Reserve but all of them on the Freedom Unlimited.

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The Sapphire Reserve Apple credits do not apply to their Apple One family plan, which pushed them to downgrade.

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A longtime Sapphire Reserve holder now planning to cancel because using the credits has become a chore.

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Finds The Edit hard to get value from, as even a Barcelona splurge cost more than comparable hotels, and NYC dining options are limited.

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Cancelling over the mental load of redeeming credits.

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They have held the Sapphire Reserve for years and say the loss of the 1.5x redemption and 3x travel earning, plus unusable credits and a higher fee, led them to downgrade to the Preferred.

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Never got value from the DoorDash credit after fees and tip.

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Tried to use the Edit and hotel credits in Toronto and found Chase pricing far higher.

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Found Chase Travel hotel rates far above booking direct, and the IHG credit blocked the hotel they wanted.

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Chase Travel was pricier than Amex Travel, and using credits from cancelled bookings was a nightmare.

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The same Four Seasons room cost far more through Chase than through Amex, and Chase would not help.

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Kept the Sapphire Reserve another year but mostly does not use the new credits.

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Has to drive an hour and pay for parking to use the dining credit.

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Cannot use the Apple credit because the family already has Apple One.