Travel rewards card
Many customers get strong value from the travel credit, lounges, insurance, points boost and transfer partners, often more than the annual fee.
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 1 review mentioning easy to cancel Show all
Reddit · r/ChaseSapphire · May 3, 2026
NegativeSummary of a Reddit comment
They cancelled the Sapphire Reserve by phone days before renewal after the travel earning cut and fee increase; the rep asked why and pushed a downgrade to the Preferred before closing it.
Many customers get strong value from the travel credit, lounges, insurance, points boost and transfer partners, often more than the annual fee. The most common complaints are credits that are hard to use (DoorDash, The Edit, StubHub), poor support when portal bookings go wrong, crowded lounges, and a higher fee after the refresh.
Of the 1,319 reviews with a clear verdict, 53% are positive, 12% mixed and 34% negative. The praise mentioned most is great rewards. The most common complaint is hard to redeem.
The praise reviewers mention most: great rewards (253 reviews), great travel perks (210 reviews) and easy to use (34 reviews). For example: Frequent work traveler uses the credits on things bought anyway and redeems points for family holiday flights.
The complaints reviewers mention most: hard to redeem (149 reviews), poor support (114 reviews) and rate dropped (33 reviews). For example: In Europe, spent hours looking for reasonable Edit stays and gave up; calls the card a massive disappointment.
It's how well reviewed Chase Sapphire Reserve is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Travel rewards card. Type: Premium travel rewards credit card. Fees: $795 annual fee. Rates & rewards: 8x points on Chase Travel, 4x on flights and hotels booked direct, 3x on dining.
1,319 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.