Travel rewards card
Many customers get strong value from the travel credit, lounges, insurance, points boost and transfer partners, often more than the annual fee.
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 16 reviews mentioning great travel perks Show all
Reddit · r/CreditCards · Sep 29, 2026
MixedSummary of a Reddit comment
They had their Sapphire Reserve trip delay cover pay out during mass American Airlines cancellations from crew shortages, though some meal expenses for non-immediate family were rejected.
Reddit · r/ChaseSapphire · Jun 29, 2026
MixedSummary of a Reddit comment
No longer counts the lounges toward break-even but used the BOS and PHL Sapphire lounges about five times.
Reddit · r/ChaseSapphire · Mar 26, 2026
MixedSummary of a Reddit post
They held the Sapphire Reserve for many years but left because the new benefits no longer fit how they spend, though the travel insurance paid out successfully twice. They moved to the Venture X for simplicity.
Reddit · r/ChaseSapphire · Dec 26, 2025
MixedSummary of a Reddit comment
SFO Priority Pass lounges are often full, unlike the luxurious Sapphire lounges they've used.
Reddit · r/ChaseSapphire · Dec 12, 2025
MixedSummary of a Reddit comment
Got the Edit credit quickly but the $100 property credit did not apply at the hotel restaurant.
Reddit · r/CapitalOne · Oct 25, 2025
MixedSummary of a Reddit post
They plan to drop their Chase Sapphire Reserve after the refresh but have grown fond of the Priority Pass lounge access and want to replace it, likely with a Capital One Venture X.
Reddit · r/ChaseSapphire · Aug 14, 2025
MixedSummary of a Reddit comment
Had an incredible Edit night in Seattle but could not find similar value later.
Reddit · r/ChaseSapphire · Aug 13, 2025
MixedSummary of a Reddit comment
Lounges have been worth it, but they will leave the card.
Reddit · r/ChaseSapphire · Aug 13, 2025
MixedSummary of a Reddit comment
Priority Pass lounges were hit or miss with waitlists; will miss the hotel points.
Reddit · r/ChaseSapphire · Feb 17, 2025
MixedSummary of a Reddit comment
Loves their home Sapphire lounge but is annoyed by reduced New York insurance benefits.
Reddit · r/ChaseSapphire · Jan 6, 2025
MixedSummary of a Reddit post
They have held the card for about six months while living in Thailand and travelling around Asia. They like using points to book travel and enjoy the airport lounge access, but have not yet found good transfer partner opportunities.
Reddit · r/ChaseSapphire · Apr 29, 2026
MixedSummary of a Reddit comment
Struggles to offset the Sapphire Reserve fee and holds it mainly for Chase lounges.
Reddit · r/ChaseSapphire · Dec 26, 2025
MixedSummary of a Reddit comment
The Club at SFO was serviceable but crowded and not worth arriving early for.
Reddit · r/ChaseSapphire · Nov 11, 2025
MixedSummary of a Reddit comment
Keeps the card only for travel protection; the Edit and dining lists annoy them.
Reddit · r/ChaseSapphire · Nov 10, 2025
MixedSummary of a Reddit comment
Only the travel insurance keeps them with the card.
Reddit · r/ChaseSapphire · Aug 13, 2025
MixedSummary of a Reddit comment
Only keeping the card because of the Sapphire lounge at their local airport.
Many customers get strong value from the travel credit, lounges, insurance, points boost and transfer partners, often more than the annual fee. The most common complaints are credits that are hard to use (DoorDash, The Edit, StubHub), poor support when portal bookings go wrong, crowded lounges, and a higher fee after the refresh.
Of the 1,319 reviews with a clear verdict, 53% are positive, 12% mixed and 34% negative. The praise mentioned most is great rewards. The most common complaint is hard to redeem.
The praise reviewers mention most: great rewards (253 reviews), great travel perks (210 reviews) and easy to use (34 reviews). For example: Frequent work traveler uses the credits on things bought anyway and redeems points for family holiday flights.
The complaints reviewers mention most: hard to redeem (149 reviews), poor support (114 reviews) and rate dropped (33 reviews). For example: In Europe, spent hours looking for reasonable Edit stays and gave up; calls the card a massive disappointment.
It's how well reviewed Chase Sapphire Reserve is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Travel rewards card. Type: Premium travel rewards credit card. Fees: $795 annual fee. Rates & rewards: 8x points on Chase Travel, 4x on flights and hotels booked direct, 3x on dining.
1,319 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.