Chase Sapphire Reserve

Chase Sapphire Reserve Reviews

Travel rewards card

Many customers get strong value from the travel credit, lounges, insurance, points boost and transfer partners, often more than the annual fee.

79Signal
53% positive
1,319reviews
How the signal works
The signal score

A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.

So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.

Updated 12 NovCompare with Capital One Venture X

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What people mention

Topics grouped from customer reviews, with how many mention each; read the originals below.

Real customer experiences (1,319)

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Showing 4 reviews mentioning great travel perks Show all

Reddit · r/ChaseSapphire · Apr 29, 2026

Negative

Summary of a Reddit comment

Warns of waiting hours to get into a small Chase lounge.

Reddit · r/ChaseSapphire · Dec 26, 2025

Negative

Summary of a Reddit comment

Waited 45 minutes for a Sapphire lounge.

Reddit · r/ChaseSapphire · Jun 12, 2025

Negative

Summary of a Reddit comment

Boston and Philadelphia Sapphire lounges were at capacity and chaotic.

Reddit · r/CreditCards · Jul 2, 2024

Negative

Summary of a Reddit comment

Just got the card and lost the Priority Pass restaurant credits.

Common questions about Chase Sapphire Reserve

What do customers say about Chase Sapphire Reserve?

Many customers get strong value from the travel credit, lounges, insurance, points boost and transfer partners, often more than the annual fee. The most common complaints are credits that are hard to use (DoorDash, The Edit, StubHub), poor support when portal bookings go wrong, crowded lounges, and a higher fee after the refresh.

Is Chase Sapphire Reserve worth it?

Of the 1,319 reviews with a clear verdict, 53% are positive, 12% mixed and 34% negative. The praise mentioned most is great rewards. The most common complaint is hard to redeem.

What do people like about Chase Sapphire Reserve?

The praise reviewers mention most: great rewards (253 reviews), great travel perks (210 reviews) and easy to use (34 reviews). For example: Frequent work traveler uses the credits on things bought anyway and redeems points for family holiday flights.

What are the most common complaints about Chase Sapphire Reserve?

The complaints reviewers mention most: hard to redeem (149 reviews), poor support (114 reviews) and rate dropped (33 reviews). For example: In Europe, spent hours looking for reasonable Edit stays and gave up; calls the card a massive disappointment.

What does the signal score of 79 mean?

It's how well reviewed Chase Sapphire Reserve is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of Chase Sapphire Reserve?

Category: Travel rewards card. Type: Premium travel rewards credit card. Fees: $795 annual fee. Rates & rewards: 8x points on Chase Travel, 4x on flights and hotels booked direct, 3x on dining.

Where do these Chase Sapphire Reserve reviews come from?

1,319 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.

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