American Express The Platinum Card from American Express

American Express The Platinum Card from American Express Reviews

Ranked #1 in Travel cards

Travel rewards card

Lounges and hotel stays outweigh the fee for frequent travellers; others call it a coupon book.

87Signal
70% positive
720reviews
How the signal works
The signal score

A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.

So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.

Updated 12 NovCompare with Capital One Venture X

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What people mention

Topics grouped from customer reviews, with how many mention each; read the originals below.

Real customer experiences (720)

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Showing 168 reviews mentioning great rewards Show all

Reddit · r/ChaseSapphire · Apr 29, 2026

Positive

Summary of a Reddit comment

Keeps the Amex Platinum because it more than pays for itself through credits and benefits.

Reddit · r/ChaseSapphire · Feb 21, 2026

Positive

Summary of a Reddit comment

The Equinox credit covers much of their Amex Platinum fee.

Reddit · r/ChaseSapphire · Feb 20, 2026

Positive

Summary of a Reddit comment

Finds the Amex Platinum credits more useful than the Sapphire Reserve's and its hotel credits better priced.

Reddit · r/ChaseSapphire · Feb 20, 2026

Positive

Summary of a Reddit comment

A longtime Amex Platinum holder whose family uses its lounges, insurance, streaming and Lululemon credits.

Reddit · r/ChaseSapphire · Feb 20, 2026

Positive

Summary of a Reddit comment

Amex reimbursed a lost ring a month after purchase under the Platinum purchase protection, no questions asked.

Reddit · r/CreditCards · Dec 30, 2025

Positive

Summary of a Reddit comment

Gets far more than the annual fee from the Platinum even without the hotel credit.

Reddit · r/CreditCards · Nov 25, 2025

Positive

Summary of a Reddit comment

Finds most Amex Platinum credits, like Lululemon and Resy, easy to justify in their first year.

Reddit · r/amex · Sep 25, 2025

Positive

Summary of a Reddit comment

Hit the bonus with existing expenses and enjoys maximizing the benefits.

Reddit · r/amex · Sep 24, 2025

Positive

Summary of a Reddit comment

Resy, Lululemon and airline credits cover spending they would do anyway.

Reddit · r/ChaseSapphire · Sep 24, 2025

Positive

Summary of a Reddit comment

Switched to the Amex Platinum and has been able to earn back its fee, sometimes with retention offers.

Reddit · r/churning · Sep 21, 2025

Positive

Summary of a Reddit comment

The Resy credit brought them back to two nearby restaurants they like.

Reddit · r/churning · Sep 20, 2025

Positive

Summary of a Reddit comment

Combines the Resy credit with a free night for local weekend trips and buys work pants at Lululemon.

Reddit · r/CreditCards · Sep 19, 2025

Positive

Summary of a Reddit comment

Planned to cancel, but the new credits plus Centurion visits are worth more than the fee.

Reddit · r/CreditCards · Sep 18, 2025

Positive

Summary of a Reddit comment

Was going to cancel, but the YouTube TV, Resy and Uber credits now cover the fee with lounges.

Reddit · r/CreditCards · Sep 18, 2025

Positive

Summary of a Reddit comment

Resy, airline, hotel and Uber credits are easy wins; the refresh is a big improvement for them.

Reddit · r/amex · Sep 12, 2025

Positive

Summary of a Reddit post

Gets more than enough value from lounges, FHR, airline, entertainment, Uber and Clear credits.

Reddit · r/amex · May 11, 2025

Positive

Summary of a Reddit comment

The Platinum more than covers its cost with Walmart+, streaming and an annual splurge weekend.

Reddit · r/CreditCards · Aug 29, 2026

Positive

Summary of a Reddit comment

Resy, subscription and Uber credits put them ahead before travel benefits.

Reddit · r/CreditCards · Aug 29, 2026

Positive

Summary of a Reddit comment

Keeps the Schwab Platinum for flights, hotels, lounges and credits.

Reddit · r/ChaseSapphire · Apr 22, 2026

Positive

Summary of a Reddit comment

Gets Delta and Centurion lounge access, hotel and Hertz status, and uses the Uber, airline, Resy, digital and Walmart+ benefits on the Amex Platinum.

Reddit · r/ChaseSapphire · Mar 26, 2026

Positive

Summary of a Reddit comment

Holds both and expects more value from the Amex Platinum.

Reddit · r/ChaseSapphire · Feb 20, 2026

Positive

Summary of a Reddit comment

Uses the Amex Platinum for flights and Fine Hotels, and its digital, Walmart+ and Uber credits cover the fee.

Reddit · r/ChaseSapphire · Feb 20, 2026

Positive

Summary of a Reddit comment

Uses most Amex Platinum credits, including Uber Eats, YouTube, the airline fee credit and Resy dining, which they find easier than Chase Dining.

Reddit · r/CreditCards · Feb 5, 2026

Positive

Summary of a Reddit comment

Uses many credits organically and especially values the $400 Resy credit.

Reddit · r/amex · Jan 1, 2026

Positive

Summary of a Reddit comment

Naturally uses most credits, valuing the Equinox, Saks and Oura ones at zero.

Reddit · r/CreditCards · Dec 30, 2025

Positive

Summary of a Reddit post

Keeps finding more value in the Platinum's Lululemon, Resy and subscription credits.

Reddit · r/ChaseSapphire · Nov 21, 2025

Positive

Summary of a Reddit comment

Finds the Platinum easier to recoup than the Sapphire Reserve.

Reddit · r/ChaseSapphire · Nov 13, 2025

Positive

Summary of a Reddit comment

Platinum perks cover the fee and are easier to use than Chase's.

Reddit · r/ChaseSapphire · Oct 3, 2025

Positive

Summary of a Reddit comment

Gets a lot of value from the Resy credit via gift cards.

Reddit · r/ChaseSapphire · Oct 2, 2025

Positive

Summary of a Reddit comment

Used the Resy credit at their favorite steakhouse.

Reddit · r/ChaseSapphire · Oct 2, 2025

Positive

Summary of a Reddit comment

Resy, THC and streaming credits they'd use anyway leave them net positive.

Reddit · r/ChaseSapphire · Oct 2, 2025

Positive

Summary of a Reddit comment

The household Platinum's new benefits have been incredibly easy to use.

Reddit · r/ChaseSapphire · Oct 2, 2025

Positive

Summary of a Reddit comment

Has both and finds the Amex Platinum dining and hotel credits far better.

Reddit · r/ChaseSapphire · Oct 2, 2025

Positive

Summary of a Reddit comment

The Platinum Resy credit works at a restaurant they already use nearby.

Reddit · r/amex · Sep 26, 2025

Positive

Summary of a Reddit comment

Resy, digital entertainment, Walmart+ and airline credits nearly cover the fee, plus lounges.

Reddit · r/amex · Sep 24, 2025

Positive

Summary of a Reddit comment

Lululemon, Resy and entertainment credits fit their spending; the card gained value this year.

Reddit · r/amex · Sep 24, 2025

Positive

Summary of a Reddit comment

Five Platinum credits are as good as cash to them.

Reddit · r/amex · Sep 24, 2025

Positive

Summary of a Reddit comment

Credits they'd use anyway exceed the fee, plus regular lounge and hotel status use.

Reddit · r/ChaseSapphire · Sep 23, 2025

Positive

Summary of a Reddit comment

Uses Platinum credits organically and finds FHR property credits offset pricier hotels.

Common questions about American Express The Platinum Card from American Express

What do customers say about American Express The Platinum Card from American Express?

Customers who travel or live in cities say the lounges, Fine Hotels stays and credits (Uber, Resy, airline, Lululemon) outweigh the high annual fee. Others call it a coupon book that is hard to use and poor for everyday earning. Lounge crowding and recent hotel credit changes bothered some.

Is American Express The Platinum Card from American Express worth it?

Of the 720 reviews with a clear verdict, 70% are positive, 11% mixed and 20% negative. The praise mentioned most is great travel perks. The most common complaint is poor support.

What do people like about American Express The Platinum Card from American Express?

The praise reviewers mention most: great travel perks (122 reviews), great rewards (75 reviews) and helpful support (18 reviews). For example: Has never been turned away from a Centurion lounge with their Amex Platinum; the longest wait was 15 minutes.

What are the most common complaints about American Express The Platinum Card from American Express?

The complaints reviewers mention most: poor support (11 reviews), hard to redeem (9 reviews) and buggy app (1 review). For example: Amex clawed back their Amex Platinum signup bonus over an unexplained refund, and five reps could not say why.

What does the signal score of 87 mean?

It's how well reviewed American Express The Platinum Card from American Express is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of American Express The Platinum Card from American Express?

Category: Travel rewards card. Type: Premium travel rewards charge card. Fees: $895 annual fee. Rates & rewards: 5x points on flights booked directly with airlines or Amex Travel (up to $500K a year) and on prepaid hotels via Amex Travel.

How does American Express The Platinum Card from American Express rank?

#1 in Best-Reviewed Travel Credit Cards 2026, ranked by real customer reviews.

Where do these American Express The Platinum Card from American Express reviews come from?

720 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.

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