Reddit · r/CreditCards · Nov 8, 2026
NegativeSummary of a Reddit post
New Platinum cardholder who cannot add the card to Uber to activate the monthly Uber Cash credit, despite Amex confirming no blocks and trying both Uber and Uber Eats.
American Express The Platinum Card from American Express Reviews
Ranked #1 in Travel cardsTravel rewards card
Lounges and hotel stays outweigh the fee for frequent travellers; others call it a coupon book.
How the signal works
The signal score
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
What people mention
Common concerns
Topics grouped from customer reviews, with how many mention each; read the originals below.
Real customer experiences (720)
Add your reviewShowing 1 review mentioning buggy app Show all
Common questions about American Express The Platinum Card from American Express
What do customers say about American Express The Platinum Card from American Express?
Customers who travel or live in cities say the lounges, Fine Hotels stays and credits (Uber, Resy, airline, Lululemon) outweigh the high annual fee. Others call it a coupon book that is hard to use and poor for everyday earning. Lounge crowding and recent hotel credit changes bothered some.
Is American Express The Platinum Card from American Express worth it?
Of the 720 reviews with a clear verdict, 70% are positive, 11% mixed and 20% negative. The praise mentioned most is great travel perks. The most common complaint is poor support.
What do people like about American Express The Platinum Card from American Express?
The praise reviewers mention most: great travel perks (122 reviews), great rewards (75 reviews) and helpful support (18 reviews). For example: Has never been turned away from a Centurion lounge with their Amex Platinum; the longest wait was 15 minutes.
What are the most common complaints about American Express The Platinum Card from American Express?
The complaints reviewers mention most: poor support (11 reviews), hard to redeem (9 reviews) and buggy app (1 review). For example: Amex clawed back their Amex Platinum signup bonus over an unexplained refund, and five reps could not say why.
What does the signal score of 87 mean?
It's how well reviewed American Express The Platinum Card from American Express is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of American Express The Platinum Card from American Express?
Category: Travel rewards card. Type: Premium travel rewards charge card. Fees: $895 annual fee. Rates & rewards: 5x points on flights booked directly with airlines or Amex Travel (up to $500K a year) and on prepaid hotels via Amex Travel.
How does American Express The Platinum Card from American Express rank?
#1 in Best-Reviewed Travel Credit Cards 2026, ranked by real customer reviews.
Where do these American Express The Platinum Card from American Express reviews come from?
720 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.