E*TRADE Reviews

Summary of a Reddit post

They moved from E*TRADE to Fidelity because E*TRADE could not buy fractional shares without DRIP. They also warn of a transfer-out fee and that any fractional shares get sold during the move.

Summary of a Reddit post

They could not get E*TRADE to convert or open a trust account despite providing many documents. They moved to Schwab, where it went smoothly, and say they would never use E*TRADE again.

Summary of a Reddit post

They hit an ESPP funding problem after their credit union merged and got conflicting instructions from different reps over three weeks. They filed a FINRA complaint and plan to transfer out.

Summary of a Reddit post

Moving funds into the checking account first and then to the brokerage once left them ineligible for the transfer promotion bonus.

Summary of a Reddit post

They also bank at E*TRADE for the high-interest accounts, but transferring their late father's assets was a nightmare of runaround and lies. They say the terrible customer service is not worth it and plan to move to Fidelity.

Summary of a Reddit post

They keep accounts at both E*TRADE and Fidelity and report great customer service from each. They like the free checking, savings and worldwide ATM fee refunds that come with E*TRADE.

Summary of a Reddit post

A partial transfer out to Robinhood did not work and a call to E*Trade could not explain why; they also believe its margin rate is higher than rivals'.

Summary of a Reddit post

Closing an inactive account and transferring the remaining balance drags on for months despite forty-minute security verification calls.

Summary of a Reddit post

Dealings with staff were chaotic: a deposit was pushed before arranging an advisor call, a promised advisor went silent, a manager hung up on them, and a fee to move a custodial account out would not be waived.

Summary of a Reddit post

Two stints with a taxable account and an IRA have gone without issues, with easy transfers from an outside bank and a smooth 401k rollover into the IRA.

Summary of a Reddit post

Debit card was declined about 70 percent of the time even for basic purchases like gas, and the accounts were frozen nearly every other week, including once after a PayPal flag, leaving no emergency access to money.

Summary of a Reddit post

They hold individual stocks at E*TRADE for shareholder perks because it integrates with the perk platforms better than Fidelity, where they keep most of their retirement funds.

Summary of a Reddit post

Beneficiary department mixed another customer's shares into an inherited account transfer to Fidelity, then refused to provide a written negligence letter and made aggressive collection threats before the return finished processing.

Summary of a Reddit post

They used an E*TRADE form to sell off a worthless delisted stock to claim a tax loss. E*TRADE leaves the loss out of the tax document, so it must be added manually, though they do tell you so.

Summary of a Reddit post

They moved their accounts to E*TRADE after a Fidelity login problem. Calls reached a human, which helped with a transfer from Betterment, and reps shared promos and tips; they are satisfied so far.

Summary of a Reddit post

Accounts held for a decade or more were treated as newly opened by someone else; despite sending a passport, license and selfies and being verified, access stayed restricted and a letter of instruction was needed for withdraw-only access.

Summary of a Reddit post

They chose E*TRADE as their broker because it charges no fees on US stock trades, and suggest picking a platform to suit your strategy.

Summary of a Reddit post

After moving all positions to another brokerage, leftover cash from fractional share sales could not be withdrawn: the transfer menu had no option, wires were unavailable, and a check request returned an error.

Summary of a Reddit post

They hold funds at E-Trade, Fidelity and Schwab and say E-Trade got worse after the Morgan Stanley purchase, with excess cash swept to a near-zero-yield account and bond quotes adjusted against them.

Summary of a Reddit post

They were an E-Trade customer until the Morgan Stanley takeover, were then pushed by their employer to use Morgan Stanley for years and tried its managed accounts, and say Fidelity is far better.