Reddit · r/copilotmoney · Aug 18, 2025
NegativeSummary of a Reddit comment
Wants to leave Copilot but lacks the time, saying its lack of support for problems with the app is frustrating and absurd for a paid product.
Budgeting app
Customers who like it praise the clean, fast interface, quick transaction syncing and good recurring and investment views.
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 7 reviews mentioning poor support Show all
Reddit · r/copilotmoney · Aug 18, 2025
NegativeSummary of a Reddit comment
Wants to leave Copilot but lacks the time, saying its lack of support for problems with the app is frustrating and absurd for a paid product.
Reddit · r/copilotmoney · Jan 3, 2025
NegativeSummary of a Reddit comment
Switched to Monarch after a year of Copilot freezing, taking 10 seconds for any operation, with support giving them the run-around and eventually a one-month free subscription.
Reddit · r/copilotmoney · Jan 2, 2025
NegativeSummary of a Reddit comment
Cares less about savings goals than the pace of Copilot's development, how slow support is to resolve issues, and the lack of proactive communication, which does not give them hope the company is healthy.
Reddit · r/copilotmoney · Sep 26, 2026
NegativeSummary of a Reddit comment
Reached out to Copilot support with a feature request and got nothing back for a couple of years.
Reddit · r/copilotmoney · Apr 5, 2026
NegativeSummary of a Reddit comment
Found Copilot support very slow, getting a reply only about every 72 hours while dealing with duplicate transactions.
Reddit · r/copilotmoney · Jan 10, 2026
NegativeSummary of a Reddit comment
Says reporting is terrible on Copilot, with a one-year report oddly spanning February 1 to January 9 and customer service trying to justify it, and is thinking of switching to Monarch.
Reddit · r/copilotmoney · Nov 1, 2025
NegativeSummary of a Reddit post
Long-time Copilot user who says it became nearly unusable with Plaid connection problems, duplicate and re-categorized transactions, and support no longer as responsive.
Customers who like it praise the clean, fast interface, quick transaction syncing and good recurring and investment views. Complaints are slow development, thin reports and budgeting, and the lack of a web or Android app. Some left for Monarch or YNAB, while others stay because of the design.
Of the 179 reviews with a clear verdict, 47% are positive, 21% mixed and 32% negative. The praise mentioned most is easy to use. The most common complaint is buggy app.
The praise reviewers mention most: easy to use (43 reviews), reliable (9 reviews) and helpful support (2 reviews). For example: Copilot user since the beta who has really liked it, especially transactions appearing immediately for review.
The complaints reviewers mention most: buggy app (24 reviews), poor support (7 reviews) and hidden fees (1 review). For example: Calls Copilot trash because their TIAA account stopped syncing and a Plaid issue stayed unfixed for 3+ months.
It's how well reviewed Copilot Money is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Budgeting app. Type: Budgeting app. Fees: $109 billed yearly (shown as a limited-time offer).
178 are quotes from Reddit, each linked to the original. 1 was written by customers here. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.