Reddit · r/MonarchMoney · Jan 27, 2026
PositiveSummary of a Reddit comment
Likes Monarch's customer service, the team's participation in the subreddit and the flexible transaction rules, and praises the MM Tweaks extension author.
Budgeting app
Mint-style overview that many moved to from Mint, YNAB or Copilot; accounts that stop syncing.
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 8 reviews mentioning helpful support Show all
Reddit · r/MonarchMoney · Jan 27, 2026
PositiveSummary of a Reddit comment
Likes Monarch's customer service, the team's participation in the subreddit and the flexible transaction rules, and praises the MM Tweaks extension author.
Reddit · r/MonarchMoney · Aug 29, 2025
PositiveSummary of a Reddit comment
Says Monarch tech support actually exists, responds, and worked with other companies to fix a sync issue; it is everything they wanted Mint to be, though they wish it were less expensive.
Reddit · r/MonarchMoney · Mar 24, 2025
PositiveSummary of a Reddit comment
After using Monarch and Copilot side by side for a year, kept Monarch for its webinars, active subreddit presence, transparency and excellent customer service, though they wish recurring worked like Copilot's.
Reddit · r/copilotmoney · Jan 7, 2025
PositiveSummary of a Reddit comment
After three years on Copilot, paid for a full year of Monarch and says that while they do not love it, it has a different UI but better tools and much better customer support.
Reddit · r/MonarchMoney · Oct 13, 2026
PositiveSummary of a Reddit comment
Has found Monarch works well, with customer service replying in under 12 hours, and is extremely satisfied.
Reddit · r/MonarchMoney · Oct 16, 2025
PositiveSummary of a Reddit comment
When Synchrony syncing broke after login changes, opened a case and worked with Monarch support on testing, and Monarch sent the details to the connection provider, whose change fixed it.
Reddit · r/copilotmoney · Jan 6, 2025
PositiveSummary of a Reddit comment
Will switch from Copilot to Monarch at renewal because it has all of Copilot's features and more, including a web interface, with actual customer support and frequent monthly updates.
Reddit · r/MonarchMoney · Oct 29, 2026
PositiveSummary of a Reddit comment
Had a terrible problem with their bank breaking things via Plaid, and says Monarch help was great at restoring the mess others made.
Customers like the interface, reporting and Mint-style overview, and many moved from Mint, YNAB or Copilot. The most common complaints are accounts that stop syncing and slow support, plus higher pricing and budgeting that some find less hands-on than YNAB. Experience depends on the banks connected.
Of the 514 reviews with a clear verdict, 53% are positive, 14% mixed and 33% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
The praise reviewers mention most: helpful support (8 reviews) and easy to use (3 reviews). For example: Has found Monarch works well, with customer service replying in under 12 hours, and is extremely satisfied.
The complaints reviewers mention most: poor support (25 reviews) and buggy app (1 review). For example: Says their interactions with Monarch support have been Mint-tier at best, dismissive and not answering questions.
It's how well reviewed Monarch is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Budgeting app. Type: Budgeting and net-worth app. Fees: Core $99.99 a year or $14.99/month; Plus $199 a year.
514 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.