Budgeting app
Many customers say it changed how they handle money, with zero-based budgeting that is worth the subscription once learned.
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 1 review mentioning helpful support Show all
Reddit · r/ynab · Jul 29, 2026
MixedSummary of a Reddit comment
Was switched by YNAB support to a different sync provider because their bank worked better with it, and notes YNAB is not automated since you interact with everything and sync only saves time.
Many customers say it changed how they handle money, with zero-based budgeting that is worth the subscription once learned. The main complaint is price increases, and quite a few moved to Actual Budget or spreadsheets. Others cite manual entry, a learning curve, bank sync gaps, and interface changes.
Of the 886 reviews with a clear verdict, 55% are positive, 18% mixed and 27% negative. The praise mentioned most is easy to use. The most common complaint is poor support.
The praise reviewers mention most: easy to use (9 reviews), helpful support (7 reviews) and reliable (5 reviews). For example: Used YNAB to get out of credit card debt and says the built-in interest category would have made that simpler.
The complaints reviewers mention most: poor support (9 reviews) and buggy app (6 reviews). For example: Says users with multiple years of entries still have website slowdowns and crashes, and that no one at YNAB seems to care enough to fix it.
It's how well reviewed YNAB is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Budgeting app. Type: Budgeting app. Fees: $109 a year (annual plan).
885 are quotes from Reddit, each linked to the original. 1 was written by customers here. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.