Reddit · r/CreditCards · Jan 11, 2026
PositiveSummary of a Reddit comment
They have held a BofA Customized Cash Rewards card for years and had no problems applying for a second one when the elevated first-year rate was announced.
Cash-back card
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 1 review mentioning reliable Show all
Reddit · r/CreditCards · Jan 11, 2026
PositiveSummary of a Reddit comment
They have held a BofA Customized Cash Rewards card for years and had no problems applying for a second one when the elevated first-year rate was announced.
Of the 83 reviews with a clear verdict, 82% are positive, 10% mixed and 8% negative. The praise mentioned most is great rewards. The most common complaint is poor support.
The praise reviewers mention most: great rewards (7 reviews) and reliable (1 review). For example: Moved their spending to Bank of America Customized Cash Rewards cards for high cash back with no fees or coupons.
The complaints reviewers mention most: poor support (1 review). For example: Has the Customized Cash Rewards card but dislikes how Bank of America applies payments and credits compared with Citi, enough to doubt the extra 1% is worth it.
It's how well reviewed Bank of America Customized Cash Rewards is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Cash-back card. Type: Choose-your-category cash-back credit card. Fees: No annual fee. Rates & rewards: 3% cash back in your choice category and 2% at grocery stores and wholesale clubs on first $2,500 combined purchases each quarter; 1% on everything else.
#5 in Best-Reviewed Cash-Back Credit Cards 2026, ranked by real customer reviews.
83 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.