Reddit · r/CapitalOne · Aug 16, 2025
MixedSummary of a Reddit post
They have kept their Quicksilver for nearly ten years as a first credit card. Support was kind but could only offer an upgrade to VentureOne rather than the Venture they wanted.
Cash-back card
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 4 reviews mentioning helpful support Show all
Reddit · r/CapitalOne · Aug 16, 2025
MixedSummary of a Reddit post
They have kept their Quicksilver for nearly ten years as a first credit card. Support was kind but could only offer an upgrade to VentureOne rather than the Venture they wanted.
Reddit · r/CapitalOne · Nov 4, 2026
MixedSummary of a Reddit comment
After a first-ever returned payment on a Quicksilver held for ten years, they called right away and were told the account would not be closed, though online stories left them worried.
Reddit · r/CapitalOne · Oct 21, 2026
MixedSummary of a Reddit post
After a payment bounced on their Quicksilver, support said the card should not close and noted the account; the card stayed open once the returned payment posted, though hardship help had to wait.
Reddit · r/CapitalOne · May 28, 2026
MixedSummary of a Reddit comment
They accidentally made a duplicate account while applying for the Quicksilver, and Capital One support walked them through merging the accounts so the card finally showed up.
Of the 279 reviews with a clear verdict, 35% are positive, 40% mixed and 25% negative. The praise mentioned most is low fees. The most common complaint is poor support.
The praise reviewers mention most: low fees (26 reviews), reliable (17 reviews) and easy to use (12 reviews). For example: They called Capital One to upgrade cards: one was moved to a Venture One and their Platinum was upgraded to a no-annual-fee Quicksilver.
The complaints reviewers mention most: poor support (22 reviews), account frozen (11 reviews) and buggy app (3 reviews). For example: Their first card, a Quicksilver, has been restricted for years after a job loss; they paid the debt in full but support would not reopen it or remove it from their app.
It's how well reviewed Capital One Quicksilver is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Cash-back card. Type: Flat-rate cash-back credit card. Fees: $0 annual fee. Rates & rewards: Unlimited 1.5% cash back on every purchase.
279 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.