Reddit · r/CapitalOne · Apr 15, 2026
PositiveSummary of a Reddit comment
They called Capital One to upgrade cards: one was moved to a Venture One and their Platinum was upgraded to a no-annual-fee Quicksilver.
Cash-back card
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 3 reviews mentioning helpful support Show all
Reddit · r/CapitalOne · Apr 15, 2026
PositiveSummary of a Reddit comment
They called Capital One to upgrade cards: one was moved to a Venture One and their Platinum was upgraded to a no-annual-fee Quicksilver.
Reddit · r/CapitalOne · May 20, 2026
PositiveSummary of a Reddit post
After a long hospital stay left their Quicksilver and Savor delinquent, they emailed Capital One executive support and got the late payments removed through a goodwill adjustment, with a caring rep.
Reddit · r/personalfinance · Jul 27, 2022
PositiveSummary of a Reddit comment
Capital One resolved an undelivered purchase instantly; they use the Quicksilver personally.
Of the 279 reviews with a clear verdict, 35% are positive, 40% mixed and 25% negative. The praise mentioned most is low fees. The most common complaint is poor support.
The praise reviewers mention most: low fees (26 reviews), reliable (17 reviews) and easy to use (12 reviews). For example: They called Capital One to upgrade cards: one was moved to a Venture One and their Platinum was upgraded to a no-annual-fee Quicksilver.
The complaints reviewers mention most: poor support (22 reviews), account frozen (11 reviews) and buggy app (3 reviews). For example: Their first card, a Quicksilver, has been restricted for years after a job loss; they paid the debt in full but support would not reopen it or remove it from their app.
It's how well reviewed Capital One Quicksilver is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Cash-back card. Type: Flat-rate cash-back credit card. Fees: $0 annual fee. Rates & rewards: Unlimited 1.5% cash back on every purchase.
279 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.