Cash-back card
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 2 reviews mentioning poor support Show all
Reddit · r/CreditCards · Jun 18, 2026
MixedSummary of a Reddit post
Recently got the Quicksilver as a new everyday card to chase the sign-up spending bonus, but customer support offered no help getting a virtual card for their spouse as an account manager until the physical cards arrive.
Reddit · r/CapitalOne · Dec 4, 2025
MixedSummary of a Reddit post
They kept a Quicksilver open about ten years as their default card, then locked it after getting a Venture X. A leftover virtual card number keeps triggering fraud alerts and support could not stop the notifications.
Of the 279 reviews with a clear verdict, 35% are positive, 40% mixed and 25% negative. The praise mentioned most is low fees. The most common complaint is poor support.
The praise reviewers mention most: low fees (26 reviews), reliable (17 reviews) and easy to use (12 reviews). For example: They called Capital One to upgrade cards: one was moved to a Venture One and their Platinum was upgraded to a no-annual-fee Quicksilver.
The complaints reviewers mention most: poor support (22 reviews), account frozen (11 reviews) and buggy app (3 reviews). For example: Their first card, a Quicksilver, has been restricted for years after a job loss; they paid the debt in full but support would not reopen it or remove it from their app.
It's how well reviewed Capital One Quicksilver is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Cash-back card. Type: Flat-rate cash-back credit card. Fees: $0 annual fee. Rates & rewards: Unlimited 1.5% cash back on every purchase.
279 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.