Reddit · r/CreditCards · Apr 9, 2026
PositiveSummary of a Reddit comment
Pairs the Double Cash with the Strata Elite for 2 points per dollar transferable to AA.
Citi Double Cash Reviews
Cash-back card
Simple flat-rate catch-all that many keep for years; the main gripe is Citi customer service.
How the signal works
The signal score
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
What people mention
Often liked
Common concerns
Topics grouped from customer reviews, with how many mention each; read the originals below.
Real customer experiences (147)
Add your reviewShowing 52 reviews mentioning great rewards Show all
Reddit · r/CreditCards · Apr 1, 2026
PositiveSummary of a Reddit comment
Has paid taxes with the Double Cash and earned rewards for years.
Reddit · r/CreditCards · Mar 21, 2026
PositiveSummary of a Reddit comment
Spouse built close to an 800 score with the Double Cash and Custom Cash and never had a problem.
Reddit · r/CreditCards · Mar 20, 2026
PositiveSummary of a Reddit comment
Has had the Double Cash for about ten years without any issue.
Reddit · r/CreditCards · Mar 20, 2026
PositiveSummary of a Reddit comment
Several years with Citi cards including the Double Cash and not a single issue.
Reddit · r/CreditCards · Feb 24, 2026
PositiveSummary of a Reddit comment
Uses the Citi Double Cash more than the Fidelity card thanks to its statements and points interface.
Reddit · r/CreditCards · Feb 19, 2026
PositiveSummary of a Reddit comment
Nearly 16 years with the Double Cash and never any issues.
Reddit · r/CreditCards · Jan 21, 2025
PositiveSummary of a Reddit comment
No issues with Citi in seven years and sees the Double Cash reaching 2.2% with Rewards+.
Reddit · r/CreditCards · Oct 14, 2026
PositiveSummary of a Reddit comment
Calls the Double Cash no muss no fuss with a great app.
Reddit · r/CreditCards · Oct 14, 2026
PositiveSummary of a Reddit comment
Had the Double Cash with zero complaints other than slow first delivery.
Reddit · r/CreditCards · Aug 6, 2026
PositiveSummary of a Reddit comment
Double Cash shows in Paze and the promotional credits post.
Reddit · r/CreditCards · Apr 5, 2026
PositiveSummary of a Reddit comment
Likes the Double Cash as the default Apple Pay card for 2% base everywhere.
Reddit · r/CreditCards · Feb 25, 2026
PositiveSummary of a Reddit comment
Uses the Double Cash as the everyday card and recommends the Citi ecosystem.
Reddit · r/CreditCards · Feb 22, 2026
PositiveSummary of a Reddit post
They opened the Citi Double Cash in early 2025 and treat it as their main catch-all card because of the flat 2% back on every purchase.
Reddit · r/CreditCards · Feb 19, 2026
PositiveSummary of a Reddit comment
Double Cash does what it advertises and caused no problems in over ten years.
Reddit · r/CreditCards · Feb 19, 2026
PositiveSummary of a Reddit comment
Has not hit the common Double Cash annoyances, even using it with Samsung Wallet.
Reddit · r/CreditCards · Jan 14, 2026
PositiveSummary of a Reddit comment
Keeps the Double Cash alongside Fidelity for its extended warranty and merchant offers.
Reddit · r/CreditCards · Oct 4, 2025
PositiveSummary of a Reddit comment
As a stand-alone card prefers Double Cash for 2% without the hassle.
Reddit · r/CreditCards · Oct 3, 2025
PositiveSummary of a Reddit comment
Has kept the Double Cash for ten years without running into problems.
Reddit · r/personalfinance · Aug 28, 2025
PositiveSummary of a Reddit post
Has used the Double Cash for years for all purchases and built up a large cashback balance.
Reddit · r/CreditCards · Jan 21, 2025
PositiveSummary of a Reddit comment
Booked flights through the Citi portal and everything went fine.
Reddit · r/CreditCards · Mar 7, 2024
PositiveSummary of a Reddit comment
Calls the Double Cash a great card for big purchases with quick redemption, though clunky website and no travel use.
Reddit · r/CreditCards · Dec 6, 2022
PositiveSummary of a Reddit comment
Kept the Double Cash a long time and now saves ThankYou points for gift card offers.
Reddit · r/CreditCards · Feb 4, 2022
PositiveSummary of a Reddit comment
Found they could convert Double Cash cashback to ThankYou points and cash out under the $25 minimum.
Reddit · r/CreditCards · Oct 18, 2021
PositiveSummary of a Reddit comment
Citi Price Rewind was worth far more than the rewards earned before it was dropped.
Reddit · r/personalfinance · May 27, 2020
PositiveSummary of a Reddit comment
Still uses the Double Cash as their go-to card for regular and online purchases.
Reddit · r/churning · Aug 1, 2018
PositiveSummary of a Reddit comment
Runs the Double Cash with rotating-category cards and it maximizes everyday cash back without effort.
Reddit · r/CreditCards · Sep 18, 2023
PositiveSummary of a Reddit comment
Three years with the Double Cash and frequent large purchases without issue.
Reddit · r/CreditCards · Jun 20, 2022
PositiveSummary of a Reddit comment
Pairing Double Cash with Rewards+ effectively makes it a 2.2% card.
Reddit · r/CreditCards · Jun 19, 2022
PositiveSummary of a Reddit comment
Basic but solid no-fee 2% flat card and one of their most used.
Reddit · r/CreditCards · Apr 11, 2021
PositiveSummary of a Reddit comment
Uses the Double Cash in place of a debit card for about $30 cash back a month.
Reddit · r/CreditCards · Oct 10, 2020
PositiveSummary of a Reddit comment
Loves the Double Cash for non-category spend and has never had any issues.
Reddit · r/CreditCards · Oct 10, 2020
PositiveSummary of a Reddit comment
Uses the Double Cash more than the Fidelity or Amex 2% cards.
Reddit · r/CreditCards · Oct 9, 2020
PositiveSummary of a Reddit comment
A couple of years with the Double Cash and no complaints at all.
Reddit · r/CreditCards · Oct 9, 2020
PositiveSummary of a Reddit comment
Uses the Double Cash for spending outside their bigger category cards.
Reddit · r/CreditCards · Dec 30, 2019
PositiveSummary of a Reddit comment
Keeps the Double Cash as the card for all non-category spend.
Reddit · r/CreditCards · Nov 25, 2019
PositiveSummary of a Reddit comment
Years with the Double Cash and nothing beats it outright.
Reddit · r/personalfinance · Mar 27, 2019
PositiveSummary of a Reddit comment
Loves the Double Cash after five years of putting everything on it.
Reddit · r/CreditCards · Apr 30, 2023
PositiveSummary of a Reddit comment
Uses the Double Cash for car insurance and utilities that few cards cover.
Reddit · r/CreditCards · Jan 10, 2023
PositiveSummary of a Reddit comment
Got the Double Cash with its sign-up bonus and says it works great as a catch-everything-else card.
Common questions about Citi Double Cash
What do customers say about Citi Double Cash?
Most customers use it as a simple flat-rate catch-all and keep it for years, with easy redemption and handy price protections. The main complaint is Citi customer service, especially fraud flags and disputes ruled for the merchant. Some also dislike benefits being cut, the shift to ThankYou points, and the foreign transaction fee.
Is Citi Double Cash worth it?
Of the 147 reviews with a clear verdict, 56% are positive, 13% mixed and 31% negative. The praise mentioned most is great rewards. The most common complaint is poor support.
What do people like about Citi Double Cash?
The praise reviewers mention most: great rewards (26 reviews), helpful support (4 reviews) and reliable (3 reviews). For example: Calls the Double Cash a great card for big purchases with quick redemption, though clunky website and no travel use.
What are the most common complaints about Citi Double Cash?
The complaints reviewers mention most: poor support (14 reviews). For example: Direct deposit redemption was repeatedly unavailable after required payments, and Citi support could not help.
What does the signal score of 76 mean?
It's how well reviewed Citi Double Cash is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Citi Double Cash?
Category: Cash-back card. Type: Flat-rate cash-back credit card. Fees: No annual fee. Rates & rewards: 2% cash back on purchases: 1% when you buy, 1% as you pay.
Where do these Citi Double Cash reviews come from?
147 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.