Citi Double Cash

Citi Double Cash Reviews

Cash-back card

Simple flat-rate catch-all that many keep for years; the main gripe is Citi customer service.

76Signal
56% positive
147reviews
How the signal works
The signal score

A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.

So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.

Updated 9 NovCompare with Apple Card

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What people mention

Topics grouped from customer reviews, with how many mention each; read the originals below.

Real customer experiences (147)

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Showing 71 reviews mentioning great rewards Show all

Reddit · r/CreditCards · Oct 14, 2026

Mixed

Summary of a Reddit comment

Used the Double Cash for years, liking no exclusions but finding Citi security and pop-up ads annoying.

Reddit · r/CreditCards · Oct 12, 2026

Mixed

Summary of a Reddit comment

Has the Double Cash but sock drawered it after getting the Robinhood Gold card.

Reddit · r/CreditCards · Apr 9, 2026

Positive

Summary of a Reddit comment

Pairs the Double Cash with the Strata Elite for 2 points per dollar transferable to AA.

Reddit · r/CreditCards · Apr 1, 2026

Positive

Summary of a Reddit comment

Has paid taxes with the Double Cash and earned rewards for years.

Reddit · r/CreditCards · Mar 21, 2026

Mixed

Summary of a Reddit comment

Double Cash has been the go-to card for years but rewards are now being reduced.

Reddit · r/CreditCards · Mar 21, 2026

Positive

Summary of a Reddit comment

Spouse built close to an 800 score with the Double Cash and Custom Cash and never had a problem.

Reddit · r/CreditCards · Mar 20, 2026

Positive

Summary of a Reddit comment

Has had the Double Cash for about ten years without any issue.

Reddit · r/CreditCards · Mar 20, 2026

Positive

Summary of a Reddit comment

Several years with Citi cards including the Double Cash and not a single issue.

Reddit · r/CreditCards · Feb 24, 2026

Mixed

Summary of a Reddit comment

Has the Citi Double Cash but rarely uses it now that they prefer the Fidelity card.

Reddit · r/CreditCards · Feb 24, 2026

Positive

Summary of a Reddit comment

Uses the Citi Double Cash more than the Fidelity card thanks to its statements and points interface.

Reddit · r/CreditCards · Feb 19, 2026

Positive

Summary of a Reddit comment

Nearly 16 years with the Double Cash and never any issues.

Reddit · r/CreditCards · Oct 5, 2025

Mixed

Summary of a Reddit comment

Double Cash was the answer in the past with the Rewards+ bonus but now leaning toward Chase UR.

Reddit · r/CreditCards · Jan 21, 2025

Positive

Summary of a Reddit comment

No issues with Citi in seven years and sees the Double Cash reaching 2.2% with Rewards+.

Reddit · r/CreditCards · Oct 14, 2026

Positive

Summary of a Reddit comment

Calls the Double Cash no muss no fuss with a great app.

Reddit · r/CreditCards · Oct 14, 2026

Positive

Summary of a Reddit comment

Had the Double Cash with zero complaints other than slow first delivery.

Reddit · r/CreditCards · Aug 6, 2026

Positive

Summary of a Reddit comment

Double Cash shows in Paze and the promotional credits post.

Reddit · r/CreditCards · Apr 5, 2026

Positive

Summary of a Reddit comment

Likes the Double Cash as the default Apple Pay card for 2% base everywhere.

Reddit · r/CreditCards · Feb 25, 2026

Positive

Summary of a Reddit comment

Uses the Double Cash as the everyday card and recommends the Citi ecosystem.

Reddit · r/CreditCards · Feb 22, 2026

Positive

Summary of a Reddit post

They opened the Citi Double Cash in early 2025 and treat it as their main catch-all card because of the flat 2% back on every purchase.

Reddit · r/CreditCards · Feb 19, 2026

Positive

Summary of a Reddit comment

Double Cash does what it advertises and caused no problems in over ten years.

Reddit · r/CreditCards · Feb 19, 2026

Positive

Summary of a Reddit comment

Has not hit the common Double Cash annoyances, even using it with Samsung Wallet.

Reddit · r/CreditCards · Jan 14, 2026

Positive

Summary of a Reddit comment

Keeps the Double Cash alongside Fidelity for its extended warranty and merchant offers.

Reddit · r/CreditCards · Oct 4, 2025

Positive

Summary of a Reddit comment

As a stand-alone card prefers Double Cash for 2% without the hassle.

Reddit · r/CreditCards · Oct 3, 2025

Positive

Summary of a Reddit comment

Has kept the Double Cash for ten years without running into problems.

Reddit · r/personalfinance · Aug 28, 2025

Positive

Summary of a Reddit post

Has used the Double Cash for years for all purchases and built up a large cashback balance.

Reddit · r/CreditCards · Jan 21, 2025

Positive

Summary of a Reddit comment

Booked flights through the Citi portal and everything went fine.

Reddit · r/CreditCards · Mar 7, 2024

Positive

Summary of a Reddit comment

Calls the Double Cash a great card for big purchases with quick redemption, though clunky website and no travel use.

Reddit · r/CreditCards · Feb 16, 2023

Mixed

Summary of a Reddit comment

Switched from the Double Cash to Alliant for 2.5% back and no foreign fee.

Reddit · r/CreditCards · Dec 6, 2022

Positive

Summary of a Reddit comment

Kept the Double Cash a long time and now saves ThankYou points for gift card offers.

Reddit · r/CreditCards · Dec 6, 2022

Negative

Summary of a Reddit comment

Complains the Double Cash needs $25 redemption increments and posts rewards only monthly.

Reddit · r/CreditCards · Feb 5, 2022

Mixed

Summary of a Reddit comment

Moved to SoFi's 2% card because the Double Cash charges foreign transaction fees.

Reddit · r/CreditCards · Feb 4, 2022

Positive

Summary of a Reddit comment

Found they could convert Double Cash cashback to ThankYou points and cash out under the $25 minimum.

Reddit · r/CreditCards · Oct 18, 2021

Positive

Summary of a Reddit comment

Citi Price Rewind was worth far more than the rewards earned before it was dropped.

Reddit · r/personalfinance · May 27, 2020

Positive

Summary of a Reddit comment

Still uses the Double Cash as their go-to card for regular and online purchases.

Reddit · r/churning · Aug 1, 2018

Positive

Summary of a Reddit comment

Runs the Double Cash with rotating-category cards and it maximizes everyday cash back without effort.

Reddit · r/CreditCards · Oct 29, 2023

Mixed

Summary of a Reddit comment

Barely uses the Double Cash now because it is not as good, though they like the colors.

Reddit · r/CreditCards · Sep 18, 2023

Positive

Summary of a Reddit comment

Three years with the Double Cash and frequent large purchases without issue.

Reddit · r/CreditCards · Apr 30, 2023

Mixed

Summary of a Reddit comment

Says the Double Cash was good once but they rarely use it now.

Reddit · r/CreditCards · Jul 16, 2022

Mixed

Summary of a Reddit post

Held the Double Cash seven years but moved it to the sock drawer to chase sign-up bonuses.

Reddit · r/CreditCards · Jun 20, 2022

Positive

Summary of a Reddit comment

Pairing Double Cash with Rewards+ effectively makes it a 2.2% card.

Reddit · r/CreditCards · Jun 19, 2022

Positive

Summary of a Reddit comment

Basic but solid no-fee 2% flat card and one of their most used.

Reddit · r/CreditCards · Feb 6, 2022

Negative

Summary of a Reddit comment

Annoyed Double Cash rewards became ThankYou points and expects to dump the card for real cash back.

Reddit · r/CreditCards · Feb 6, 2022

Mixed

Summary of a Reddit comment

Uses the Double Cash for many bills and dislikes the move to ThankYou points.

Reddit · r/CreditCards · Apr 16, 2021

Mixed

Summary of a Reddit comment

Keeps the Double Cash only for its virtual card numbers.

Reddit · r/CreditCards · Apr 11, 2021

Positive

Summary of a Reddit comment

Uses the Double Cash in place of a debit card for about $30 cash back a month.

Reddit · r/CreditCards · Oct 10, 2020

Positive

Summary of a Reddit comment

Loves the Double Cash for non-category spend and has never had any issues.

Reddit · r/CreditCards · Oct 10, 2020

Positive

Summary of a Reddit comment

Uses the Double Cash more than the Fidelity or Amex 2% cards.

Reddit · r/CreditCards · Oct 9, 2020

Positive

Summary of a Reddit comment

A couple of years with the Double Cash and no complaints at all.

Reddit · r/CreditCards · Oct 9, 2020

Positive

Summary of a Reddit comment

Uses the Double Cash for spending outside their bigger category cards.

Reddit · r/CreditCards · Dec 30, 2019

Positive

Summary of a Reddit comment

Keeps the Double Cash as the card for all non-category spend.

Reddit · r/churning · Dec 6, 2019

Negative

Summary of a Reddit comment

Converted Double Cash rewards to ThankYou points and lost about 20% of the value.

Reddit · r/CreditCards · Nov 25, 2019

Positive

Summary of a Reddit comment

Years with the Double Cash and nothing beats it outright.

Reddit · r/CreditCards · Nov 24, 2019

Mixed

Summary of a Reddit comment

Unhappy that Double Cash benefits were cut but says the card still has value for base spend.

Reddit · r/personalfinance · Mar 27, 2019

Positive

Summary of a Reddit comment

Loves the Double Cash after five years of putting everything on it.

Reddit · r/CreditCards · Oct 29, 2023

Negative

Summary of a Reddit comment

Their Double Cash card has the front and back stickers peeling on all four corners.

Reddit · r/CreditCards · Apr 30, 2023

Positive

Summary of a Reddit comment

Uses the Double Cash for car insurance and utilities that few cards cover.

Reddit · r/CreditCards · Jan 10, 2023

Positive

Summary of a Reddit comment

Got the Double Cash with its sign-up bonus and says it works great as a catch-everything-else card.

Reddit · r/personalfinance · Dec 11, 2020

Positive

Summary of a Reddit comment

Calls the Double Cash the best widely available no-fee cashback card after five years.

Reddit · r/personalfinance · Dec 11, 2020

Positive

Summary of a Reddit comment

Uses the Double Cash for everything except restaurants, travel and gas as a set-and-forget combo.

Reddit · r/personalfinance · Mar 26, 2019

Positive

Summary of a Reddit comment

Has used the Citi Double Cash for years and calls it awesome.

Reddit · r/personalfinance · Mar 26, 2019

Positive

Summary of a Reddit comment

Uses the Double Cash for everything outside bonus categories, even parking tickets.

Reddit · r/personalfinance · Mar 26, 2019

Positive

Summary of a Reddit comment

Puts everything on the Double Cash and says it is always at the top of best-card lists.

Reddit · r/churning · May 27, 2018

Negative

Summary of a Reddit comment

Annoyed that Citi is already removing benefits from a card they just got.

Reddit · r/churning · May 27, 2018

Positive

Summary of a Reddit comment

Has gotten thousands of dollars from price rewinds, returns and warranty.

Reddit · r/churning · May 26, 2018

Negative

Summary of a Reddit comment

Will no longer use the Double Cash for rentals after Citi dropped loss-of-use coverage.

Reddit · r/churning · Mar 6, 2018

Positive

Summary of a Reddit comment

Saved a substantial amount over the years using the Double Cash price rewind.

Reddit · r/churning · Mar 6, 2018

Positive

Summary of a Reddit comment

Citi price rewind got $500 and $250 back on two TVs.

Reddit · r/churning · Jan 29, 2017

Positive

Summary of a Reddit comment

Uses the Double Cash for other spending, with the price match earning them plenty.

Reddit · r/churning · Dec 29, 2014

Positive

Summary of a Reddit comment

Confirms the full 2% is earned even when paying before the statement closes.

Common questions about Citi Double Cash

What do customers say about Citi Double Cash?

Most customers use it as a simple flat-rate catch-all and keep it for years, with easy redemption and handy price protections. The main complaint is Citi customer service, especially fraud flags and disputes ruled for the merchant. Some also dislike benefits being cut, the shift to ThankYou points, and the foreign transaction fee.

Is Citi Double Cash worth it?

Of the 147 reviews with a clear verdict, 56% are positive, 13% mixed and 31% negative. The praise mentioned most is great rewards. The most common complaint is poor support.

What do people like about Citi Double Cash?

The praise reviewers mention most: great rewards (26 reviews), helpful support (4 reviews) and reliable (3 reviews). For example: Calls the Double Cash a great card for big purchases with quick redemption, though clunky website and no travel use.

What are the most common complaints about Citi Double Cash?

The complaints reviewers mention most: poor support (14 reviews). For example: Direct deposit redemption was repeatedly unavailable after required payments, and Citi support could not help.

What does the signal score of 76 mean?

It's how well reviewed Citi Double Cash is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of Citi Double Cash?

Category: Cash-back card. Type: Flat-rate cash-back credit card. Fees: No annual fee. Rates & rewards: 2% cash back on purchases: 1% when you buy, 1% as you pay.

Where do these Citi Double Cash reviews come from?

147 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.

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