Reddit · r/CreditCards · Jul 9, 2025
MixedSummary of a Reddit comment
Says Elan support sounded uninterested but resolved questions and issues quickly.
Cash-back card
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 1 review mentioning helpful support Show all
Reddit · r/CreditCards · Jul 9, 2025
MixedSummary of a Reddit comment
Says Elan support sounded uninterested but resolved questions and issues quickly.
Of the 140 reviews with a clear verdict, 63% are positive, 12% mixed and 25% negative. The praise mentioned most is great rewards. The most common complaint is poor support.
The praise reviewers mention most: great rewards (37 reviews), easy to use (16 reviews) and reliable (14 reviews). For example: Switched to the Fidelity card as a 2 percent catch-all with no foreign transaction fee after Citi cut its own.
The complaints reviewers mention most: poor support (17 reviews), buggy app (13 reviews) and hard to redeem (3 reviews). For example: After applying for the card, was asked to verify identity by fax only and found the Elan phone agent unkind.
It's how well reviewed Fidelity Rewards Visa Signature is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Cash-back card. Type: Flat-rate cash-back credit card. Fees: No annual fee. Rates & rewards: Unlimited 2% cash back when deposited into an eligible Fidelity account.
#10 in Best-Reviewed Cash-Back Credit Cards 2026, ranked by real customer reviews.
140 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.