Cash-back card
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 1 review mentioning poor support Show all
Reddit · r/CreditCards · Mar 17, 2026
MixedSummary of a Reddit comment
They book month-long Airbnb stays with the Autograph and find the 3% bonus registers only about half the time, with support unable to explain why, though they like getting 3% on EV charging.
Of the 85 reviews with a clear verdict, 69% are positive, 19% mixed and 12% negative. The praise mentioned most is great rewards. The most common complaint is poor support.
The praise reviewers mention most: great rewards (38 reviews), low fees (16 reviews) and easy to use (10 reviews). For example: Rewards are set to redeem automatically as a statement credit once the balance reaches the redemption threshold.
The complaints reviewers mention most: poor support (4 reviews), hard to redeem (2 reviews) and account frozen (1 review). For example: They used the Wells Fargo Autograph for the 3% Airbnb rewards but month-long rentals did not qualify, and four support groups could not explain the merchant coding, so they plan to drop the card.
It's how well reviewed Wells Fargo Autograph is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Cash-back card. Type: Rewards credit card. Fees: $0 annual fee. Rates & rewards: 3x points on restaurants, travel, gas and transit, streaming and phone plans.
#9 in Best-Reviewed Cash-Back Credit Cards 2026, ranked by real customer reviews.
85 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.