Reddit · r/Revolut · Jul 28, 2025
PositiveSummary of a Reddit post
After accidentally sending a small payment twice, Wise credited a generous amount toward fees that lasted a year.
Wise Reviews
Money transfer
Low, upfront fees and good exchange rates for international transfers; accounts blocked in reviews.
How the signal works ↗Updated 5 NovCompare with Western Union
What people mention
Often liked
Common concerns
Topics grouped from customer reviews, with how many mention each; read the originals below.
Real customer experiences (198)
Add your reviewShowing 7 reviews mentioning helpful support Show all
Reddit · r/expats · Apr 22, 2025
MixedSummary of a Reddit post
Wise closed their US business account because they work remotely and will not let them keep a debit card or interest, but they are still happy with it, calling the app incredible and support great.
Reddit · r/expats · Apr 22, 2025
PositiveSummary of a Reddit post
Prefers Wise to Revolut, noting you can actually call customer services and that they once read a comparison finding Wise slightly cheaper for the average user.
Reddit · r/expats · Aug 2, 2026
PositiveSummary of a Reddit post
Has used Wise for seven years for transfers large and small, and whenever there has been an issue they could phone a live person.
Reddit · r/expats · Mar 15, 2023
MixedSummary of a Reddit post
Used Wise two years without a problem until it blocked the account without warning under anti-money-laundering rules; they unblocked it after proof of income, and support was helpful.
Reddit · r/expats · Oct 24, 2022
PositiveSummary of a Reddit post
Many years with Wise, with low fees and quick helpful service, and it even worked great in China.
Reddit · r/Revolut · Jan 21, 2024
PositiveSummary of a Reddit post
Finds Revolut cheaper for their conversions, but says Wise support was incredibly objective and honest, recommending the cheapest option even when it is not Wise.
Common questions about Wise
What do customers say about Wise?
Most customers use it for international transfers and like the low, upfront fees, good exchange rates and reliability, including for large sums. The main complaints are accounts blocked or transfers held, cancelled or delayed during reviews, with support hard to reach. A few found bank wires cheaper for very large amounts.
Is Wise worth it?
Of the 198 reviews with a clear verdict, 75% are positive, 11% mixed and 14% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about Wise?
The praise reviewers mention most: helpful support (4 reviews). For example: After accidentally sending a small payment twice, Wise credited a generous amount toward fees that lasted a year.
What are the most common complaints about Wise?
The complaints reviewers mention most: poor support (11 reviews). For example: Says Wise rejected their bank wire two weeks ago and will not return the money or answer where it is, just days before a house purchase.
What does the signal score of 87 mean?
It's how well reviewed Wise is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Wise?
Category: Money transfer. Type: International transfers and multi-currency account. Fees: Mid-market exchange rate plus a fee shown upfront. Rates & rewards: Live mid-market exchange rate with no markup; transfer fee quoted upfront.
Where do these Wise reviews come from?
198 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.