Money transfer
Low, upfront fees and good exchange rates for international transfers; accounts blocked in reviews.
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 2 reviews mentioning helpful support Show all
Reddit · r/expats · Apr 22, 2025
MixedSummary of a Reddit comment
Wise closed their US business account because they work remotely and will not let them keep a debit card or interest, but they are still happy with it, calling the app incredible and support great.
Reddit · r/expats · Mar 15, 2023
MixedSummary of a Reddit comment
Used Wise two years without a problem until it blocked the account without warning under anti-money-laundering rules; they unblocked it after proof of income, and support was helpful.
Most customers use it for international transfers and like the low, upfront fees, good exchange rates and reliability, including for large sums. The main complaints are accounts blocked or transfers held, cancelled or delayed during reviews, with support hard to reach. A few found bank wires cheaper for very large amounts.
Of the 198 reviews with a clear verdict, 75% are positive, 11% mixed and 14% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
The praise reviewers mention most: helpful support (4 reviews). For example: After accidentally sending a small payment twice, Wise credited a generous amount toward fees that lasted a year.
The complaints reviewers mention most: poor support (11 reviews). For example: Says Wise rejected their bank wire two weeks ago and will not return the money or answer where it is, just days before a house purchase.
It's how well reviewed Wise is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Money transfer. Type: International transfers and multi-currency account. Fees: Mid-market exchange rate plus a fee shown upfront. Rates & rewards: Live mid-market exchange rate with no markup; transfer fee quoted upfront.
198 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.