Robo-advisor
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 3 reviews mentioning hard to cancel Show all
Reddit · r/fidelityinvestments · Oct 3, 2026
NegativeSummary of a Reddit comment
They opened Fidelity Go for their HSA, did not love it, and struggled to move it back to a self-managed HSA, being told only part of the account could be transferred and unable to close it.
Reddit · r/fidelityinvestments · Mar 27, 2026
NegativeSummary of a Reddit post
Regrets opening a Fidelity Go account for taxable investing, since the robo advisor's buying and selling affects taxable income while moving to a self-managed account would trigger a larger one-time taxable event.
Reddit · r/fidelityinvestments · Dec 12, 2025
NegativeSummary of a Reddit post
They found it very hard to unenroll a brokerage account from Fidelity Go after digging through many layers of the site, which they needed to do to make a direct in-kind transfer from Vanguard.
Of the 50 reviews with a clear verdict, 26% are positive, 34% mixed and 40% negative. The praise mentioned most is easy to use. The most common complaint is hard to cancel.
The praise reviewers mention most: easy to use (6 reviews), low fees (6 reviews) and reliable (4 reviews). For example: They currently use Fidelity Go as a starting point while they get more comfortable with Fidelity's investment products and processes.
The complaints reviewers mention most: hard to cancel (3 reviews), poor support (2 reviews) and rate dropped (2 reviews). For example: They opened Fidelity Go for their HSA, did not love it, and struggled to move it back to a self-managed HSA, being told only part of the account could be transferred and unable to close it.
It's how well reviewed Fidelity Go is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Robo-advisor. Type: Robo-advisor. Fees: $0 advisory fees under $25,000; 0.35% for accounts of $25,000 and above. Minimum: No minimum to open; invests from $10.
50 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.