Reddit · r/Schwab · May 10, 2026
MixedSummary of a Reddit comment
Was a Wealthfront client; email responses are good but there is zero live support, unlike Schwab branches.
Robo-advisor
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 1 review mentioning poor support Show all
Reddit · r/Schwab · May 10, 2026
MixedSummary of a Reddit comment
Was a Wealthfront client; email responses are good but there is zero live support, unlike Schwab branches.
Of the 26 reviews with a clear verdict, 69% are positive, 23% mixed and 8% negative. The praise mentioned most is low fees. The most common complaint is poor support.
The praise reviewers mention most: low fees (7 reviews), easy to use (5 reviews) and reliable (5 reviews). For example: Thinks Wealthfront's direct indexing is a great product that pushes major brokerages to compete on fees.
The complaints reviewers mention most: poor support (1 review).
It's how well reviewed Wealthfront Automated Investing is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Robo-advisor. Type: Robo-advisor. Fees: 0.25% annual advisory fee. Rates & rewards: Automated tax-loss harvesting; direct indexing for accounts over $100,000. Minimum: Invest with as little as $500.
26 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.