Savings Account

Left because phone support repeatedly said requests were done when they were not.

“I just left Ally because lately the customer service has gotten so bad that I can't take being lied to every single time I call them.”

Worth it for the customer service alone compared with other banks.

“I have banked at almost all those banks and Ally is worth it just from the customer service angle.”

Loves the buckets feature, though the APY drop was disappointing.

“Love ALLY been with them for 2 years now. Bucket list feature was really great!”

Banking with Ally for years and calls it far and away the best bank used.

“+1 for Ally. Been banking with them for about 3 years now and far and away the best bank I've used.”

No fees after six months with the savings account.

“I've had a savings account for about six months and haven't been hit with any fees.”

Switched to Ally from Chase and calls it the best decision.

“I have checking and savings with ally. Switched from chase when my free college account expired. Best decision I ever made.”

Initial transfers from large banks were a pain, but it has been smooth sailing since.

“I had a bunch of issues getting my funds transferred to ally from several large banks a few years ago. It was a huge pain in the ass, but it was temporary.”

Loves Ally and uses ATMs freely since fees are reimbursed.

“I've been using Ally for several years now and I love them. I hit up ATMs all the time since they reimburse the fees”

Likes Ally but the money market card was denied at a non-Ally ATM on a trip.

“I like Ally bank and have 3 accounts with them, the only time I had an issue is when I took a road trip and accidentally ended up along a toll road.”

Held card authorizations past posting; switched to SoFi.

“I had issues with Ally holding authorizations past the date of the same transaction posting. Switched to SoFi, love it there.”

Excellent and no regrets switching.

“Ally is excellent. Do not regret switching.”

Loves the buckets system and uses a bucket to collect interest as a reward.

“I love the Ally buckets system. I’m playing a little reward mind game with the interest.”

Moved from Chase for the rate and buckets; Ally paid more interest in a month than Chase in years.

“I opened an ally account a couple months ago because of the interest rate and the bucket system.”

The support agent spent time helping navigate the site and account; gave top marks on the survey.

“I just opened my first bank account the other week and it was with Ally, theyre so helpful and the support agent i got on the phone to help me”

Customer for years; opens extra savings accounts for goals and likes buckets and Surprise Savings.

“I've been an Ally customer for 3 or 4 years now. Once you have an account you can open another one in minutes so that's what I did for different savings goals.”

Customer oriented with phone waits under three minutes.

“They are very customer oriented and I've rarely waited longer than 3 minutes to get someone on the phone.”

First month of interest beat ten years at Bank of America.

“The first month I opened the account with just $1k seed money, I had more interest accrued than in the previous 10 years at BoA combined.”

Free checks were not shipped until the third call, an expedited-shipping refund never came, and management had poor follow-through.

“My experience with Ally was horrible. Opening my account, I did not order checks because you got free ones.”

Easy 95% of the time but could not help with cashier's checks, notarizing or savings bond deposits.

“Generally, I love Ally. They are really easy like 95% of the time. But the point stands they were unable to help with any of those things.”

Emergency fund is there and customer service is great.

“I have my emergency fund sitting in there too and their customer service is great.”

Three problems in a year and poor customer service; planning to move to another high-yield account.

“I had 3 issues with them in the past year, and their customer service is kinda shit, TBH. I'm not planning to stick around for #4.”

Wire limits nearly blocked a house closing and customer service was poor.

“They almost prevented me from closing on a house because of limitations to how much they would allow me to wire at once. They also have shit-tier customer service.”

Account was frozen and took many rounds with customer support to unfreeze.

“I had a problem with Ally freezing my account that needed many bank and forth with their customer support at different levels to get unfrozen.”

Satisfied for almost 15 years; loves that domestic ATM fees are reimbursed.

“I've been a satisfied Ally customer for almost 15 years. I *love* that they reimburse (domestic) ATM fees, so I can effectively use any ATM I want.”

Ten years with no issues and competitive rates.

“with ally for 10 years and I have never had an issue. Always pays competitive interest rates.”

Online-only since 2010; wiring a down payment was simple and they called to confirm.

“I've also been using Ally since 2010. I was with Bank of America previously and kept that account open to do cash deposits. But it was closed due to inactivity soon after...”

Four years with Ally and no complaints.

“I'll jump on the bandwagon of Ally fans. Have had my account with them for 4 years and have no complaints.”

Slow check clearing and transfers, a clunky website and impossible phone help.

“Checks take forever to clear, transfers take forever, the website is INCREDIBLY slow and clunky, and getting help on the phone is impossible.”

Loves it, but transfers to and from a credit union take four to five days.

“I love Ally, my only qualm is it takes a 4-5 days to transfer money back and forth from my credit union. Which I still need for cash and actual bank services like cashiers checks.”

Loves the buckets feature, no fees and good rates.

“Yes yes yes to Ally. I love their buckets feature, there are no fees, and the interest rates are really good (not the highest but they have more features”

Likes the overdraft pull from savings, mobile check deposit and Zelle.

“Ally is great. Been using them for years. Note that the HYSA only allows 10 transactions per month, which is pretty standard, and the 4.3% APY is not the highest available but pretty close.”

Leaving after repeated rate cuts and notification emails.

“about to bail on Ally savings. I’ve had them for about a year or so and they’ve fucking reduced me from 2.2% to 1.7%.”

Great for years but there is no branch for large withdrawals or cashier's checks.

“Have been with Ally for at least five years, and they've been great, except for... ...when you need to withdraw a large sum of money.”

Reported unauthorized wire within five minutes but was bounced around for two hours before the recall was sent.

“I called within 5 minutes to freeze it, but got bounced around for 2 hours before an agent actually dispatched the recall to Chase.”

Similar fraud dispute went nowhere; moved all funds out.

“Ally is terrible about this. Had a similar situation, took similar steps, went nowhere. Moved all my funds out and never looked back”

Easy to use; they answer the phone and are helpful.

“I like Ally. Really easy to use and understand. They answer the phone and are helpful. The website is comprehensible.”

With Ally since 2009 and it has been great.

“I've been with Ally since 2009 and it has been great.”

Account kept getting locked for no clear reason and support demanded extensive verification, so they left.

“As a former Ally account holder who finally, reluctantly left them, please consider that their lean operation may become a pain in your ass should you ever need to contact them.”

Adores Ally, uses it as a main bank and has referred friends informally.

“I adore Ally and have gotten at least 5 friends to open accounts with them.”

Five years in; the app works fine and support was courteous and helpful.

“I opened an Ally savings account ~5 years ago, primarily because of their interest rate.”

Issue after issue, including two rejected bill payments.

“I've had the worst experience. Like, issue after issue, and just recently, I had two bill payments rejected.”

Applied three weeks earlier and never heard back.

“after reading good reviews I applied for an Ally checking/savings account about three weeks ago. They said they'd review the application and respond within 3-5 days.”

Withdrawing a large amount of cash was cumbersome with ATM limits.

“To withdraw the cash from Ally, I had to find an ATM that worked with them, could only withdraw $100 at a time, and could only withdraw $1000 total.”

Tech-forward and support has been a delightful experience.

“100% recommend Ally. They are tech-forward and well established. Every time I’ve engaged with support it’s been a delightful experience.”

Left after support gave out account info without any identity validation.

“I switched from Ally to Wealthfront several years ago when I called Ally to ask some questions about my account and they straight up gave me a ton of info without any identity validation.”

Leaving after ten years because Ally could not resolve fraud charges it flagged.

“I'm switching to capital one after 10 years with Ally because they can't resolve fraud charges that they flagged.”

More than a decade with no complaints; buckets are great and hold times are under two minutes.

“I've been with Ally for more than a decade. No complaints at all. The buckets feature is great. App is good. I've never waited on hold more than 2 minutes when calling customer service.”

Free checks, ATM fee reimbursements and buckets made switching from Chase a no-brainer.

“Even Ally's checking is 0.1% interest, which is 10x higher than the *savings* interest rate I had at Chase.”

A transfer pulled from the wrong sub-account and was denied, forcing a workaround each time.

“I had a grouchy situation with them. Unknown to me, when I made transfers, ally pulled from my bank savings rather than my checking.”

An hour wait on a transfer issue, never got through, and the message to close the account got no reply.

“No. I tried to call a few months ago to troubleshoot a transfer issue. An hour wait time, I never got through. I solved the issue another way by opening an account at another bank.”

Fraud was blocked but replacing the debit card took 45-minute to two-hour hold times; they left for a credit union.

“I am a formerly satisfied customer of Ally Bank who left for a local credit union. Close to a year ago, my debit card was the target of some fraudulent activity.”

Very happy; customer support is solid and quick.

“I've been very happy with Ally, their customer support is solid and quick.”

With Ally since it was GMAC with no issues.

“I've been with Ally since it was GMAC. Never had a single issue.”

Keeps five Ally savings accounts as separate buckets, one login and one 1099 a year, so no extra effort.

“I have 5 Ally Savings accounts that are my buckets. Granted, I opened these nearly a decade ago while their buckets feature has only been around for maybe a year.”

Used the Ally savings account during a transition between banks and had nothing bad to say.

“Used their savings account for a while I was kind of in a transition period between banks but now I’m settled in an area and set up with a credit union.”

Easy mobile deposit, high limits, good savings rates and card controls; only downside is no cash deposits.

“Mobile deposit is easy and their limits are high, nice savings account rates, easy navigation of their website, and they have a card control app which I like to help me keep up with alerts.”

Has held several Ally accounts with no issues; rates on par with other online savings accounts.

“held different accounts with Ally and so far so good. Their rates are on par with other online savings accounts”

Account inaccessible for ten days over technical issues, and customer service and tech were poor.

“Would avoid Ally at all costs.”

A year with Ally and 35k saved; great app, some of the best customer service, decent interest.

“banking with ally over the last year, have about 35k in my savings acct with them. Mobile app is great, customer service is some of the best I’ve experienced + the interest is still decent.”

Great hub with large transfer limits but found a better savings rate elsewhere.

“Ally is a great hub with large transfer limits. I will always maintain and account there for that. I have, however, found a better savings rate elsewhere.”

Keeps Ally as a transfer hub and is satisfied, but moved some money to Wealthfront after the rate cut.

“Still have Ally because I use them as a hub for transfers to my other accounts. I'm also still satisfied with them outside of the rate decreased but I moved some money over to Wealthfront.”

Excellent hub and better bank overall, but finds the best rate at Wealthfront.

“Ally is an excellent hub and overall better bank, but Wealthfront is where I have found the best rate.”

Whole emergency fund in Ally savings; small checking account with debit card gives fee-free ATM and instant access.

“I have 100% of my emergency fund in Ally savings.”

Says Ally is not always friendly to customers who need to get their money out.

“but I would worry about Ally. They're not always terribly friendly to folks who need to get their money out”

Never had a problem moving tens of thousands out, even same day by wire.

“never had a problem w moving tens of thousands out, even same day w a wire transfer”

Delighted after many years; would need a 100k balance at a local bank to get what Ally gives for free.

“I would have to maintain a balance of $100k at a local bank to get what ally gives me for free”

Account locked within days of opening after a transfer, with little explanation from support.

“All of a sudden my account is locked. Get them on the phone. "There has been fraudulent activity on the account, so we've locked it until it”

Nearly ten years with Ally savings accounts and never had an issue.

“We’ve banked with Ally for nearly 10 years now, just our savings accounts. Never had an issue.”

Ten-plus years with Ally and never had a problem.

“used USAA and Ally for 10+ years. I have never had a problem.”

Uses Ally as a set-and-forget savings account, pulling money in from a credit union; transfers take a few days.

“This is exactly what I do with Ally. Establish your Ally account, set up transfers with an external account and transfer money in when needed.”

Linked Ally to another savings account, transfers take 1-2 business days, no fees or issues.

“I have an Ally account, linked it to my savings account, and make transfers pretty routinely. It takes 1-2 business days”

Ten years with Ally savings and CD ladders; no problem even when liquidating most of the account.

“Have had Ally for I think 10 years now and never had a problem. I have money direct deposited into the savings account and have ladders CDs through them.”

Impressed that Ally raised its interest rate on its own, unlike CIT.

“I was impressed with Ally rasing their interest in comparison”

Ally once blocked the account after a large push transfer.

“Ally once blocked my account because I did a large push”

Over a decade using Ally as a hub; never blocked even with hundreds of thousands in transfers.

“I have been using them for over a decade as my hub account and am well-versed with what is allowed and not.”

Satisfied with Ally; transfers in and checks occasionally with activity alerts.

“Also been satisfied with Ally. I transfer to it and check it once in a while. I have alerts set up for activity.”

Multiple Ally savings accounts for 15 years, completely happy with no problems.

“multiple Ally savings account for about 15 years and I’m completely happy with them. No problems or hiccups ever.”

Has been with Ally a while and likes it, but the transaction limits are a major drawback.

“Ally is good and I’ve been with them for awhile. The transaction limits are a major drawback.”

Loves the savings account: scheduled deposits, good customer service and security, everything doable from an iPhone.

“I have this savings account and love it. You can schedule deposits weekly, monthly, or one time deposits. They have good customer service, good security”

Years with Ally; stable APY and free ATM use with fee refunds are why they use it.

“had them for years. The APY has always been in the same range. Also they let you use any ATM for free and refund any fees charged by the ATM to use it each month.”

Four years with Ally and very happy; transfers out take about three days.

“ally account for 4 years now, and have been very happy with it.”

Calls it a solid savings account with good service.

“I have that account. It's a solid savings account, and they have good service.”

Uses Ally and has been very happy with it.

“I use Ally and have been very happy with it”

Several years with Ally, keeps the emergency fund in a no-penalty CD; polished, easy, great app.

“Ally for several years now and since they've offered no penalty CDs I've always kept my emergency fund there.”

Says Ally turned to garbage and left for a credit union and another HYSA.

“Ally turned to garbage and I left them.”

Years with Ally; good interest and excellent customer service, no checking because ATM fees are not reimbursed.

“banked with Ally for a number of years, and I like them a lot.”

Keeps emergency fund and freelance tax money in Ally savings with no issues.

“My emergency fund and my estimated taxes from freelance work go in my Ally savings account”

Chose Ally over Discover for buckets, investing in one dashboard and a mobile app that works well.

“They have buckets that allow you to allocate funds/transfers to different things while staying in the same account. I have a mutual fund through them in same dashboard. Mobile app works really well.”

Runs nine free Ally savings accounts as envelopes.

“personally have 9 Ally savings accounts acting as envelopes/buckets lmao At least it was free”

Switched to SoFi because of Ally's transaction limit but thinks they preferred Ally.

“I switched from Ally to Sofi so I could transact fully from my savings account. I think I preferred Ally”

Holds most cash at Ally for interest, deposits cash via Chase; transfers can take a couple days.

“I use Ally to hold the majority of my cash for interest reasons. I also have a Chase Bank account that I have linked with Ally.”

Account closed for inactivity without notice and the money sent to the state, never shown as unclaimed property.

“They closed my account due to inactivity without any notice to me”

Called twice; both times the rep was clear and professional and the problem was solved on the call.

“Both times I spoke to someone who spoke clear English and were very professional. My problem was solved during the calls.”

Seconds Ally's customer service and uses them exclusively; cash deposits are the main gap.

“I can second Allys customer service. I use then exclusively right now”

Moved everything to Ally with no issues, likes extra accounts for budgeting and ATM fee reimbursement.

“I moved all of my accounts recently to Ally and have had no issues at all—I actually really like it.”

Two years with Ally checking and savings after a leap of faith; very happy, good app for deposits and transfers.

“2 years ago set up both checking and savings at Ally and transferred former savings into that. Somewhat a leap of faith to go to internet based bank but have been very happy with it.”

Debit card was compromised and Ally never sent a replacement despite two calls; site also down often.

“Also the debit got hacked one time and they never sent a new one despite calling twice.”

Uses Ally for HYSA and checking, never has issues and is pleased; 24/7 support.

“personally I use Ally for HYSA and checking. Never have issues and have been pleased.”

App and check deposit kept failing on and off for three months, so switched to Capital One.

“I used to use Ally, but in the past there app and echeck deposit kept messing up off and on for 3 months”

Great bill pay and app; support communicates clearly and resolves problems; made Ally their primary bank.

“Ally has great online bill pay, great app, easy to transfer between accounts and banks, and really good customer service- they communicate clearly and effectively resolve problems”

Opened three Ally savings accounts under one login to get more withdrawals; transfers between them are instant.

“I just opened 3 ally savings accounts (super easy to do), so now I get 18 withdrawals per month ;). They're all visible on the same login and transfers between them are instant.”

Went over the withdrawal limit by five and was charged a $10 excessive transaction fee each time.

“I inadvertently used 5 extra withdrawals (11 total) and was hit with $50 in fees.”

Recently opened an Ally account and is very happy with the interest.

“I recently opened up an Ally account and am very happy. Its fun logging in once a month to see how much interest you get compared to nil for most banks”

About ten years with Ally and nothing but positive experiences.

“an Ally customer for going on 10 years now and have had nothing but positive experiences”

Has been with Ally a while with no problems.

“with ally for a while. No problems here.”

Uses Ally for the emergency fund, likes the layout and has had no issues.

“I only use Ally for my emergency fund but I really like the layout and have not had any issues.”

Three years with Ally checking and HYSA, zero issues, and the one support call was helpful.

“Switched from PNC to Ally checking and HYSA about three years ago and haven't looked back.”

Long-time customer locked out of the account for three months with no timeline from Ally to fix it.

“I have been an Ally bank loyal customer for many years, however, I have been locked out of my account for 3 months and they will not give an amount of time to fix it.”

Was with Ally for a decade and it was great.

“Was with Ally for a decade, it was great”

Uses Ally with a fine UI; the bucket feature helps manage irregular bills, gifts, a car fund and vacations.

“I use Ally. UI is fine.”

With Ally and very happy with the mobile app and large check deposit limit; savings rate still competitive.

“Their savings is down to 0.50 but it's still competitive. I'm very happy with their mobile app”

Opened Ally and found the iOS app and UX poor compared with Qapital.

“I opened up Ally and their design is subpar compared to Qapital. I like how Ally is offering 0.60% APY, but their iOS sucks and their UX is horrible.”

Ten years with Ally and no problems.

“with them for 10 years and have had no problems.”

Has used Ally as a HYSA for several years with no issues.

“No issues here, just using it for a HYSA for the past several years”

Switched two years ago, no complaints, uses the site and app regularly.

“I switched to Ally about 2 years ago and I don’t have a single complaint. I use both the site and the app regularly.”

Nice app and web, support never has a wait and resolves things fast, likes the buckets feature.

“I enjoy it. The app and web interfaces are nice. I've had to call customer support a few times but there has never been any wait, they are friendly, and I get things resolved fast.”

Uses Ally as primary savings for years; likes the set-and-forget approach and buckets.

“I use Ally because they've been my primary savings for years now”

Made buckets for travel, insurance and annual expenses in Ally and loves it.

“In Ally, however, I was able to make buckets for travel spending, for semi-annual things like car insurance, and annual expenses like tax penalties. Love it.”

Keeps bulk of savings at Ally because they do not play rate-name games and have buckets.

“the bulk of my actual savings is with Ally because they don't play games like that and they also have buckets!”

Holds savings at Ally and moves money to a credit union to spend; about six years with no problems.

“just to hold savings. Then I transfer money to a local credit union if I need to spend or withdraw. Been doing that for probably 6 years”

Uses Ally savings, never had an issue in about five years.

“I use Ally for the savings account. I've never had an issue. Been with them for about 5 years.”

About a decade with Ally and never any issues with service or customer service.

“been using them for maybe a decade now and have never had any issues with their service, customer service or anything”

Years of Ally savings with no complaints; loves the buckets feature.

“I have used Ally savings for years. No complaints here. I *LOVE* the buckets feature.”

Moved all liquid cash to Ally savings two years ago, decent returns and likes the buckets.

“Moved all our liquid cash to Ally savings account 2 years ago and we’ve had no issues at all.”

Uses Ally for everything but cash deposits; easy outside transfers and regrets not switching sooner.

“I use Ally for everything except cash deposits. I have a free checking account at a local place for that. It's easy to transfer money to or from outside banks with Ally.”

Ally has been great over about five years of having accounts there.

“Ally has been great to me”

Positive switch from BoA: higher interest, user-friendly app and instant transfers between accounts.

“Its been a positive switch for me from BOA. As others have stated the interest is much higher than the big guys. The app is user friendly.”

Never looked back; keeps all savings at Ally.

“Never looked back. I have a checking account with a local bank that I've had basically since birth.”

Switched from USAA and wishes they had sooner; rates not the best but still loves Ally.

“I switched to Ally from USAA and I wish I did it sooner. They don't have the best rates as HYSA but I still love them.”

Tried three online banks and found Ally the best so far, with plenty of transfers to Coinbase without issue.

“discover seemed okay, I just used it for the introductory bonus, when I stopped using it they closed my account for an activity without a balance. Ally has been the best so far.”

Recommends Ally savings as very user-friendly.

“2.2% savings and very user-friendly”

Uses Ally savings and calls it wonderful.

“I use Ally savings and it is wonderful.”

Has an Ally account and has had no issues.

“I personally have it and have no issues.”

Several years with Ally and only positive things to say; no account, ATM, check or card fees.

“banked with Ally for several years and only have positive things to say.”

Emergency fund sat in Ally savings with no app issues and easy transfers before moving to a credit union.

“Had my emergency fund sitting in an Ally savings account for a bit before my Credit Union offered 3% on a checking account. I liked using them.”

Positive experiences, savings account for nearly a decade, easy site and app.

“I have had positive experiences with Ally, and no negative ones. Had a savings account for nearly a decade, and a checking account for a couple years.”

More than ten years with Ally and no issues.

“I have used it for more than 10 years with no issues.”

Five years with joint accounts at Ally; easy to link other banks and transfers are reliable.

“have used it for our combined accounts for about 5 years and like it. It is easy to link other bank accounts like your local CU and transfer money in & out.”

Says Ally looks for any excuse to put a fraud hold and lock you out of your own money.

“looks for any excuse possible to put a fraud hold on your bank account and lock you out of your own money so they can hold it longer.”

Says Ally has really good customer service.

“Ally has really good customer service”

Switched to Ally after 10+ years with Capital One; Ally has been good so far and met their requirements.

“Ally has been good to me so far”

Loves Ally: good customer service, nice website and app, easy check deposits and transfers, no fees.

“I love Ally! Good customer service, nice website and app, easy to deposit checks and transfer money, no fees.”

Over ten years with Ally and never an issue; originally joined for ATM fee reimbursement.

“had Ally for over 10 years and have never had an issue”

Used Ally for years and closed only to consolidate accounts; nothing but good news.

“Used Ally for years but closed the account simply because I was consolidating accounts, and I decided to get rid of them. Nothing but good news with them and highly recommended”

Ally works great as a joint account but its savings withdrawal limit makes autopay awkward.

“Ally works great for joint banking purposes but if I had to do it all over again I might choose SoFi.”

Picked Ally for no direct deposit minimum; no issues with transfers or payments and paychecks arrive a day early.

“no issues with transfers or payments. I also like that my payroll direct deposits hit my accounts a day early.”

Over eleven years with Ally with no issues; US-based call centers and chat support.

“I have been an Ally client for over 11 years and knock on wood I have never had any issues. Their call centers are located in the US and you can use the chat function.”

Held Ally several years but found its rates consistently lower than other options and moved on.

“I held on to Ally for several years, but they've been consistently lower than other viable options for a while now”

Says Ally is fine and its customer service is good.

“Ally is fine imo, their customer service is good.”

About six years with Ally and really good service, including midnight chat; rates no longer the highest.

“I have been with ally for just around 6 years now - basically since the beginning. They have really good service. I love the fact that I chat with someone at midnight.”

Ally savings with an improving app, wait-time notifications and fantastic customer service.

“Ally is constantly improving their app and it's becoming better by the update. Probably my favorite feature on their app/website is the wait time notification.”

Ally is their primary bank; likes the app and 24/7 customer service.

“Ally is my primary bank. I *really* like Ally's app and their 24/7 customer service is great.”

No problems and Ally support went over and above on a transfer issue, earning their trust.

“customer service has gone over and above to solve some issues I had a while back stemming from transferring money from a Chase account I was closing. They've definitely earned my trust and business.”

Finds Ally approachable and easy to use and keeps their savings there.

“Ally seems more approachable and easy to use. I'd use it for both, but I want my checking and savings at different banks, so I use Ally for just savings.”

Likes Ally a lot; buckets in savings show what you are saving for and CD rates are good.

“the buckets in savings are a great way to visually show what you’re saving for/how to approach savings (ie great long term lesson that savings can be for multiple things”

Horrific time with Ally, from customer service issues to math errors; only still likes the buckets.

“have been having a horrific time with them (from customer service issues to their actual math not mathing.”

Ally would not let them open an account despite repeated tries and contacting customer care.

“Did not allow me to open. Tried few times, contacted customer care, nothing helps.”

Ally also refused to open an account and would not say why.

“They do the same crap to me, enraging and they refuse to be specific”

Used both Amex and Ally with no issues; switched to Ally to move all banking online.

“I switched from Amex to Ally when I wanted to move all my banking online. Ally also offers checking accounts.”

Switched to Ally about four years ago and it was totally painless.

“I switched to Ally ~4 years ago and it was a totally painless experience.”

No issues at all with Ally, glad they switched, and the rate has gone up since.

“No issues at all with ally, glad I switched to them, and their rate has gone up since I did.”

No major issues with Ally except the app not always accepting electronic check deposits.

“I have had no major issues with Ally except their app not always wanting to electronically deposit checks.”

No issues in 2.5 years on a joint savings account, including moving thousands out for property taxes.

“no issues in the 2.5 years I've been a customer (joint savings with spouse).”