Tax software
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 1 review mentioning poor support Show all
Reddit · r/tax · Feb 17, 2025
MixedSummary of a Reddit post
They file with H&R Block every year without trouble, but this year the app showed a rejected return while support kept saying it was still pending, which left them confused about the status.
Of the 45 reviews with a clear verdict, 27% are positive, 18% mixed and 56% negative. The praise mentioned most is easy to use. The most common complaint is buggy app.
The praise reviewers mention most: easy to use (6 reviews), low fees (4 reviews) and reliable (4 reviews). For example: Years of filing returns with it, since the first return, have always felt simple and intuitive.
The complaints reviewers mention most: buggy app (14 reviews), poor support (10 reviews) and hidden fees (4 reviews). For example: Their site shows an uploaded, signed authorization to file and a filing summary, yet the return was never filed.
It's how well reviewed H&R Block Online is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Tax software. Type: Online tax software. Fees: Free Online $0 + $0 per state (simple returns); Deluxe $65 + $49 per state; Premium $105 + $49 per state.
45 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.