H&R Block Online

H&R Block Online Reviews

Tax software

57Signal
27% positive
45reviews

How the signal works ↗Updated 12 NovCompare with TurboTax Online

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What people mention

Topics grouped from customer reviews, with how many mention each; read the originals below.

Real customer experiences (45)

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Reddit · r/tax · Sep 15, 2026

Negative

Summary of a Reddit post

They prepared a self-employed multi-state return in H&R Block software, but a needed form would not populate, support could not fix it, and the paid professional review turned into a full and costly preparation.

Reddit · r/icoreviews · Jul 30, 2026

Mixed

Summary of a Reddit post

Worked fine across three or four tax seasons, but the price creeps up every year and the checkout flow constantly nudges you toward unnecessary add-ons.

Reddit · r/hrblock · May 17, 2026

Negative

Summary of a Reddit post

Filed a 2024 return electronically with the free service and got the refund two weeks later, but the IRS now says nothing was filed, no copy is kept in the account, and automated phone menus prevent reaching a person.

Reddit · r/tax · Apr 22, 2026

Negative

Summary of a Reddit post

They paid for H&R Block Deluxe, only discovered much later that the return was never filed, and after hours on the phone got a refund of the fee but no explanation, records or documentation to support their claim to the IRS.

Reddit · r/tax · Apr 13, 2026

Negative

Summary of a Reddit post

They usually do their taxes in H&R Block software, but this year it pulled prior-year estimated payments into the wrong state line and double counted them. They found a manual override and say they will not use it again.

Reddit · r/tax · Apr 11, 2026

Negative

Summary of a Reddit post

They tried to claim the no-tax-on-tips deduction on the H&R Block website but the W-2 box 14 dropdown had no tips option, the deduction screen rejected them, and the chat agent did not point them to the right place.

Reddit · r/tax · Apr 11, 2026

Positive

Summary of a Reddit post

They used TurboTax for years before switching to H&R Block, which they found easier to use. The comment came in a thread comparing TurboTax Deluxe with H&R Block tax software.

Reddit · r/tax · Mar 31, 2026

Negative

Summary of a Reddit post

They transmitted their return with the H&R Block software a month after the claimed Form 8962 fix, but the IRS rejected it for a missing form, leaving them waiting on yet another software update and not optimistic.

Reddit · r/tax · Mar 25, 2026

Positive

Summary of a Reddit post

They have used both TurboTax and H&R Block for about 15 years and clearly prefer H&R Block, buying the Deluxe or Premium software for federal and state depending on which forms they need that year.

Reddit · r/tax · Mar 17, 2026

Negative

Summary of a Reddit post

A self-employed longtime user of the H&R Block software, they were blocked from e-filing this year by a premium tax credit calculation message and expected to print and mail the return, which they saw as a waste.

Reddit · r/tax · Feb 25, 2026

Positive

Summary of a Reddit post

They moved from TurboTax to H&R Block desktop software roughly fifteen years ago because it was cheaper, and still use the Deluxe plus State edition. They note that extra states are sold as add-ons.

Reddit · r/tax · Feb 23, 2026

Negative

Summary of a Reddit post

They spent a lot of time re-running different number combinations in the H&R Block software to get past the Form 8962 error, found support had no idea when it would be fixed, and planned to paper file if the update failed.

Reddit · r/tax · Feb 15, 2026

Mixed

Summary of a Reddit post

They hit an unfixable Form 8962 error in the Deluxe software, redid the return on the website with Tax Pro Review, and got a software refund plus a filing discount; they were fairly satisfied with how support handled it.

Reddit · r/tax · Feb 13, 2026

Mixed

Summary of a Reddit post

They hit the Form 8962 e-file validation error in the H&R Block software even after the update, then worked around it by deleting the form and recalculating, after which the return was transmitted and accepted by the IRS.

Reddit · r/tax · Feb 13, 2026

Negative

Summary of a Reddit post

They updated the H&R Block tax software expecting a fix for the Form 8962 e-file error, but the bug remained and the next promised update was a week away, leaving them considering FreeTaxUSA instead.

Reddit · r/tax · Feb 11, 2026

Mixed

Summary of a Reddit post

They filed free with H&R Block online for years, but this year had to buy the Premium tier because one needed form was no longer included free; they paid directly to avoid the fee for paying from the refund.

Reddit · r/tax · Feb 11, 2026

Negative

Summary of a Reddit post

They tried H&R Block's free 1040 filing but were forced to upgrade to Deluxe for Form 8962, charged for both federal and state plus a further fee to pay from the refund, and call it garbage for low-income filers.

Reddit · r/hrblock · Sep 28, 2025

Negative

Summary of a Reddit post

The online account no longer showed the 2022 return after a call asking about it; paper and downloaded copies existed, but the missing records raised doubts about how well important documents are kept.

Reddit · r/tax · May 2, 2025

Positive

Summary of a Reddit post

A CPA who has filed their personal 1040 with H&R Block online for years without issues, noting it lets you enter K-1 data but cannot file partnership returns, so they use another product for the business returns.

Reddit · r/tax · Apr 14, 2025

Negative

Summary of a Reddit post

They filed a US return on H&R Block online from Canada and could not get a refund option that worked: no direct deposit to a Canadian bank, and the paper check option only appeared after paying the fee by card.

Reddit · r/tax · Mar 26, 2025

Negative

Summary of a Reddit post

They imported their Coinbase crypto activity into H&R Block and it wildly overstated their net income compared to the actual taxable gains; support blamed technical glitches and told them to enter the figures manually.

Reddit · r/tax · Mar 3, 2025

Mixed

Summary of a Reddit post

They used H&R Block Deluxe for their rentals and found the interview easy to follow, but the summary tab showed nothing calculated for rental income, which was frustrating until they worked out passive loss limits.

Reddit · r/tax · Feb 17, 2025

Mixed

Summary of a Reddit post

They file with H&R Block every year without trouble, but this year the app showed a rejected return while support kept saying it was still pending, which left them confused about the status.

Reddit · r/personalfinance · Feb 17, 2025

Mixed

Summary of a Reddit post

They use H&R Block software each year and had not hit problems before, but this year its accuracy check flagged their Roth IRA contribution and showed a confusing phase-out figure they could not make sense of.

Reddit · r/personalfinance · Jan 22, 2025

Positive

Summary of a Reddit post

They dislike the H&R Block storefronts but find the H&R Block tax software itself quite good, pointing to the included free federal e-filings and a modest price depending on the version.

Reddit · r/PortlandOR · Jul 25, 2026

Negative

Summary of a Reddit post

The software did not flag a local Portland metro SHS tax that applied once a severance package pushed income over the threshold, leading to a late-payment notice.

Reddit · r/tax · May 14, 2026

Negative

Summary of a Reddit post

They filed online with H&R Block and found it frustrating: a tax pro had to attach their K-1, the prior-year import failed, a state health insurance item was missed, and the pro was slow to respond about a rejection.

Reddit · r/tax · Apr 4, 2026

Negative

Summary of a Reddit post

They tried H&R Block and TaxAct for a return with many 1099-INT forms and found the experience bad enough to go back to TurboTax for the year, mainly over document handling.

Reddit · r/tax · Apr 3, 2026

Negative

Summary of a Reddit post

They paid for the online H&R Block filing with a tax pro for peace of mind, then learned years later the pro never e-filed their return, leaving them with a delinquent filing and a long wait; they now use Cash App Taxes.

Reddit · r/tax · Apr 1, 2026

Mixed

Summary of a Reddit post

They filed through H&R Block online and were charged an extra upcharge for adding a Schedule C for self-employment income. They add that a 1099 only needs filing if one actually exists.

Common questions about H&R Block Online

Is H&R Block Online worth it?

Of the 45 reviews with a clear verdict, 27% are positive, 18% mixed and 56% negative. The praise mentioned most is easy to use. The most common complaint is buggy app.

What do people like about H&R Block Online?

The praise reviewers mention most: easy to use (6 reviews), low fees (4 reviews) and reliable (4 reviews). For example: Years of filing returns with it, since the first return, have always felt simple and intuitive.

What are the most common complaints about H&R Block Online?

The complaints reviewers mention most: buggy app (14 reviews), poor support (10 reviews) and hidden fees (4 reviews). For example: Their site shows an uploaded, signed authorization to file and a filing summary, yet the return was never filed.

What does the signal score of 57 mean?

It's how well reviewed H&R Block Online is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of H&R Block Online?

Category: Tax software. Type: Online tax software. Fees: Free Online $0 + $0 per state (simple returns); Deluxe $65 + $49 per state; Premium $105 + $49 per state.

Where do these H&R Block Online reviews come from?

45 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.