Reddit · r/tax · Jan 26, 2026
NegativeSummary of a Reddit comment
Long-time TaxAct user who found the price ballooned this year and was only revealed at the very end with add-ons, so they switched to a cheaper service and got the same return.
TaxAct Reviews
Tax software
How the signal works
The signal score
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
What people mention
Often liked
Common concerns
Topics grouped from customer reviews, with how many mention each; read the originals below.
Real customer experiences (41)
Add your reviewShowing 1 review mentioning hidden fees Show all
Common questions about TaxAct
Is TaxAct worth it?
Of the 41 reviews with a clear verdict, 17% are positive, 27% mixed and 56% negative. The praise mentioned most is easy to use. The most common complaint is poor support.
What do people like about TaxAct?
The praise reviewers mention most: easy to use (4 reviews), reliable (4 reviews) and low fees (2 reviews). For example: Enterprise edition handles multi-state returns and Forms 706 and 709 easily while letting four preparers work on returns together.
What are the most common complaints about TaxAct?
The complaints reviewers mention most: poor support (8 reviews), buggy app (7 reviews) and hidden fees (2 reviews). For example: Ran into the same state e-file signature problem with TaxAct, and support only told them to print a form from the Print Center, which did not fix it, so they expected to mail the return.
What does the signal score of 55 mean?
It's how well reviewed TaxAct is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of TaxAct?
Category: Tax software. Type: Online tax software. Fees: Free federal $0.00 for W-2 or unemployment returns; Deluxe $59.99, Premier $99.99, Self-Employed $109.99, state additional.
Where do these TaxAct reviews come from?
41 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.