Tax software
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 1 review mentioning reliable Show all
Reddit · r/tax · Feb 15, 2026
MixedSummary of a Reddit comment
Trusts TaxAct to calculate their return correctly and used its Stock Assistant for investment sales, but finds the manual data entry of every 1099 row very tedious and wanted software that imports better.
Of the 41 reviews with a clear verdict, 17% are positive, 27% mixed and 56% negative. The praise mentioned most is easy to use. The most common complaint is poor support.
The praise reviewers mention most: easy to use (4 reviews), reliable (4 reviews) and low fees (2 reviews). For example: Enterprise edition handles multi-state returns and Forms 706 and 709 easily while letting four preparers work on returns together.
The complaints reviewers mention most: poor support (8 reviews), buggy app (7 reviews) and hidden fees (2 reviews). For example: Ran into the same state e-file signature problem with TaxAct, and support only told them to print a form from the Print Center, which did not fix it, so they expected to mail the return.
It's how well reviewed TaxAct is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Tax software. Type: Online tax software. Fees: Free federal $0.00 for W-2 or unemployment returns; Deluxe $59.99, Premier $99.99, Self-Employed $109.99, state additional.
41 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.