TurboTax Online Reviews

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Tried all the software years ago and found TurboTax the easiest, so keeps paying for it despite disliking the company.

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Has used the TurboTax refund advance for years: a zero-percent advance paid within seconds of IRS acceptance into a Credit Karma account, with no fees or interest.

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Does their taxes with TurboTax every year; a paid preparer's number was within a small amount of TurboTax's, so they no longer bother with one.

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Went the other way to TurboTax Deluxe Desktop because it is cheaper and imports stocks automatically.

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Loves TurboTax, ten years without major issues, and an expert quickly resolved their one problem.

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Used TurboTax Deluxe with free state software and federal e-file, paying a small state e-file fee, and has used it since the 1980s.

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TurboTax expert spent three hours on the phone researching an unexpectedly complex situation to make sure it was filed correctly.

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Has used TurboTax for nine years without ever paying, using the free tier with just a W-2.

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Happily pays TurboTax to skip through prefilled pages, finishing in about 35 minutes.

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Full Service rep entered everything over about 90 minutes, called back when done, and the return was accepted within hours for less than their prior preparer.

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Has used TurboTax for 10-plus years and it has been free every time, even with a higher income.

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Has used TurboTax since the mid-90s without problems, including 26 years of Home and Business for a sole proprietorship.

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Values TurboTax because it works easily and removes aggravation, paying for the home and business version as worth their time.

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Says TurboTax downloads 1099s from financial institutions and fills the right forms including California, saving them hours versus FreeTaxUSA.

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Has quirky items that TurboTax has sorted out for years and brings in last year data, so they pay for peace of mind.

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Uses TurboTax Deluxe Desktop for family returns and likes revisiting past years to try different forms and values.

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Splits TurboTax with a friend because it auto-pulls many accounts across banks, saving hours despite not liking paying Intuit.

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Uses TurboTax because it is familiar, easy and already has their data; TaxAct was less intuitive.

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Upload all forms to TurboTax and finishes in under 15 minutes, a better value than paying an accountant.

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Uses TurboTax for many years for self-employment, W-2 and 1099-R and never had a problem.

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Filed four returns with TurboTax desktop for a modest total.

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Went with TurboTax Desktop Premier after FreeTaxUSA could not handle ISOs and AMT; it handled everything and forms mode was helpful for checking inputs.

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Stuck with TurboTax because it holds your hand much more than FreeTaxUSA for a return with an employee stock purchase plan.

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Uses TurboTax for a somewhat complicated return and finds it easy peasy.

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Paid for TurboTax with a professional review for a two-state return and likes the UI.

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Pays for TurboTax partly because it keeps their carryover deductions from year to year.

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Their TurboTax worked as expected and both spouses got the senior deduction.

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Checked their own TurboTax desktop return and the senior deduction was there, finding TurboTax phone support did not know their own product.

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Uses TurboTax and never has an issue.

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Return accepted and the advance arrived shortly after.

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Calls TurboTax audit support a godsend when they needed it.

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Never had a problem with TurboTax because everything imports, and finds the ease and speed worth the cost.

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Has used the TurboTax advance since it started and never paid an extra dollar for it.

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Decades on TurboTax, free federal and mailing state, with a small fee to e-file state.

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Filed again with TurboTax and it was free by finding the correct link.

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Finds rental depreciation very easy in TurboTax, which keeps the info and imports it each year.

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Has used TurboTax several times without issues.

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Used TurboTax for years without a single issue.

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Finds TurboTax makes their freelance taxes a breeze and has no issues.

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TurboTax opened the amendment option and the amended return was accepted by the IRS and state.

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Has used TurboTax for years and never had the refund-status problem.

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Buys TurboTax Premier from Costco for a modest price.

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Uses TurboTax mainly because it syncs investment accounts, making filing easy and cheaper than H&R Block.

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Finds TurboTax the only program that handles their K-1s from public MLPs.

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Believes TurboTax is rock-solid software after working with support, never losing sleep over return accuracy.

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Uses TurboTax Premier for personal and TurboTax Business for an S-corp and K-1s.