Reddit · r/tax · Jan 8, 2026
PositiveSummary of a Reddit comment
Does their taxes with TurboTax every year; a paid preparer's number was within a small amount of TurboTax's, so they no longer bother with one.
TurboTax Online Reviews
Tax software
Users value TurboTax Online for convenience, since it imports forms from banks and brokerages and handles quirky returns.
How the signal works
The signal score
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
What people mention
Common concerns
Topics grouped from customer reviews, with how many mention each; read the originals below.
Real customer experiences (303)
Add your reviewShowing 10 reviews mentioning reliable Show all
Reddit · r/tax · Feb 12, 2025
PositiveSummary of a Reddit comment
Loves TurboTax, ten years without major issues, and an expert quickly resolved their one problem.
Reddit · r/tax · Feb 11, 2025
PositiveSummary of a Reddit comment
Has used TurboTax since the mid-90s without problems, including 26 years of Home and Business for a sole proprietorship.
Reddit · r/tax · Apr 24, 2026
PositiveSummary of a Reddit comment
Uses TurboTax for many years for self-employment, W-2 and 1099-R and never had a problem.
Reddit · r/tax · Mar 31, 2026
PositiveSummary of a Reddit comment
Went with TurboTax Desktop Premier after FreeTaxUSA could not handle ISOs and AMT; it handled everything and forms mode was helpful for checking inputs.
Reddit · r/personalfinance · Feb 13, 2026
PositiveSummary of a Reddit comment
Their TurboTax worked as expected and both spouses got the senior deduction.
Reddit · r/tax · Jan 31, 2026
PositiveSummary of a Reddit comment
Uses TurboTax and never has an issue.
Reddit · r/tax · Mar 2, 2025
PositiveSummary of a Reddit comment
Has used TurboTax several times without issues.
Reddit · r/tax · Mar 2, 2025
PositiveSummary of a Reddit comment
Used TurboTax for years without a single issue.
Reddit · r/tax · Feb 7, 2025
PositiveSummary of a Reddit comment
Has used TurboTax for years and never had the refund-status problem.
Common questions about TurboTax Online
What do customers say about TurboTax Online?
Users value TurboTax Online for convenience, since it imports forms from banks and brokerages and handles quirky returns. The main complaint is fees: many were pushed into paid tiers late in the process or hit an unclear extra charge for paying from the refund, and several left for free alternatives. A few got through free for years.
Is TurboTax Online worth it?
Of the 303 reviews with a clear verdict, 15% are positive, 4% mixed and 81% negative. The praise mentioned most is reliable. The most common complaint is hidden fees.
What do people like about TurboTax Online?
The praise reviewers mention most: reliable (10 reviews), helpful support (8 reviews) and easy to use (6 reviews). For example: Has used TurboTax since the mid-90s without problems, including 26 years of Home and Business for a sole proprietorship.
What are the most common complaints about TurboTax Online?
The complaints reviewers mention most: hidden fees (107 reviews), buggy app (77 reviews) and poor support (65 reviews). For example: TurboTax gave a smaller refund and wanted to charge on top; filing elsewhere gave about a hundred dollars more.
What does the signal score of 56 mean?
It's how well reviewed TurboTax Online is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of TurboTax Online?
Category: Tax software. Type: Online tax software. Fees: Free Edition $0 federal + $0 state for simple Form 1040 returns only; paid editions for other returns.
Where do these TurboTax Online reviews come from?
303 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.