Reddit · r/ChaseSapphire · Sep 3, 2025
NegativeSummary of a Reddit comment
Amex declined their Gold card Resy credit at a restaurant where they had redeemed it before.
American Express Gold Card Reviews
Ranked #3 in Travel cardsTravel rewards card
Strong 4x earning on dining and groceries; the annual fee stings and the credits suit city dwellers.
How the signal works
The signal score
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
What people mention
Often liked
Common concerns
Topics grouped from customer reviews, with how many mention each; read the originals below.
Real customer experiences (107)
Add your reviewShowing 10 reviews mentioning hard to redeem Show all
Reddit · r/CreditCards · Sep 2, 2026
NegativeSummary of a Reddit comment
Cancelled the Amex Gold because its dining-credit partners weren't good, and switched to a no-fee 3x dining card.
Reddit · r/ChaseSapphire · May 10, 2026
NegativeSummary of a Reddit comment
Has held the Amex Gold for years and never managed to use the Resy credit.
Reddit · r/amex · Jul 25, 2024
MixedSummary of a Reddit comment
Renewed the Amex Gold only for a retention offer; the new Dunkin' credit is worthless where they live and they value the other credits below face value.
Reddit · r/amex · Dec 29, 2022
MixedSummary of a Reddit comment
Finds the Amex Gold's monthly Uber and food credits useless, but the card works well for building points.
Reddit · r/amex · Jul 4, 2022
MixedSummary of a Reddit comment
Earns more than the Amex Gold's fee through 4x on restaurants and groceries, but finds the dining credit useless with no Shake Shack nearby.
Reddit · r/churning · Jun 4, 2019
MixedSummary of a Reddit comment
Has a poor choice of restaurants on the Amex Gold's delivery-credit partner where they live, so the card is only decent for them.
Reddit · r/CreditCards · Apr 21, 2024
MixedSummary of a Reddit comment
Uses the Amex Gold's Grubhub credit but finds Grubhub pricier than DoorDash or Uber Eats almost every time.
Reddit · r/CreditCards · Jan 7, 2020
NegativeSummary of a Reddit comment
Tired of forced-use credits like the Gold's GrubHub credit.
Reddit · r/CreditCards · May 22, 2024
NegativeSummary of a Reddit comment
Isn't keen on the Amex Gold and is tired of chasing its Uber and dining credits $10 at a time.
Common questions about American Express Gold Card
What do customers say about American Express Gold Card?
Most customers who eat out and buy groceries a lot are happy with the 4x earning and points value. The annual fee is the main sticking point, and the dining and delivery credits (Dunkin, Grubhub, Resy) are easy for city dwellers but awkward elsewhere. Some cancel or keep it only after retention offers.
Is American Express Gold Card worth it?
Of the 107 reviews with a clear verdict, 56% are positive, 18% mixed and 26% negative. The praise mentioned most is great rewards. The most common complaint is hard to redeem.
What do people like about American Express Gold Card?
The praise reviewers mention most: great rewards (28 reviews), great travel perks (3 reviews) and easy to use (1 review). For example: Living in a city, they use many of the Amex Gold's credits; the Resy and Uber credits are fantastic for them.
What are the most common complaints about American Express Gold Card?
The complaints reviewers mention most: hard to redeem (3 reviews) and poor support (1 review). For example: Cancelled the Amex Gold because its dining-credit partners weren't good, and switched to a no-fee 3x dining card.
What does the signal score of 75 mean?
It's how well reviewed American Express Gold Card is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of American Express Gold Card?
Category: Travel rewards card. Type: Travel rewards charge card. Fees: $325 annual fee. Rates & rewards: 4x points at restaurants worldwide (up to $50K a year) and at U.S. supermarkets (up to $25K a year).
How does American Express Gold Card rank?
#3 in Best-Reviewed Travel Credit Cards 2026, ranked by real customer reviews.
Where do these American Express Gold Card reviews come from?
107 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.