Travel rewards card
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 3 reviews mentioning buggy app Show all
Reddit · r/CapitalOne · Oct 31, 2026
NegativeSummary of a Reddit post
They applied for the Venture and received the card, but it never appeared in their online banking, and customer service repeatedly asked for identity documents across several calls without resolving it.
Reddit · r/amex · Oct 1, 2026
NegativeSummary of a Reddit comment
They opened the Capital One Venture a month earlier as a backup for places that do not take Amex, but they dislike nearly everything about it, including the app and customer service, and wish they had chosen Chase.
Reddit · r/CreditCards · Jul 13, 2026
NegativeSummary of a Reddit post
QR code and web activation failed when the card arrived; phone activation worked but the account still did not show in the app, and a later call could not verify identity because of a swapped date of birth entered at application, so a license upload was needed.
Of the 123 reviews with a clear verdict, 35% are positive, 26% mixed and 39% negative. The praise mentioned most is great rewards. The most common complaint is poor support.
The praise reviewers mention most: great rewards (7 reviews), easy to use (5 reviews) and helpful support (3 reviews). For example: Opened Venture first to collect its bonus before moving on to Venture X, then product-changed the Venture to a Savor and kept the credit line.
The complaints reviewers mention most: poor support (26 reviews), account frozen (9 reviews) and buggy app (3 reviews). For example: They were approved for the Venture with a low credit limit and hit account restrictions before the card even arrived; they plan to take the bonus and then stop using it.
It's how well reviewed Capital One Venture is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Travel rewards card. Type: Travel rewards credit card. Fees: $95 annual fee. Rates & rewards: 2x miles on every purchase, 5x on hotels, vacation rentals and rental cars through Capital One Travel.
123 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.