Chase Sapphire Preferred

Chase Sapphire Preferred Reviews

Ranked #4 in Travel cards

Travel rewards card

Customers value the Hyatt and airline transfer partners, primary rental car coverage and no foreign transaction fees, with the points often worth it for travel.

75Signal
66% positive
77reviews
How the signal works
The signal score

A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.

So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.

Updated 12 NovCompare with Chase Sapphire Reserve

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What people mention

Topics grouped from customer reviews, with how many mention each; read the originals below.

Real customer experiences (77)

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Showing 15 reviews mentioning great travel perks Show all

Reddit · r/ChaseSapphire · Apr 3, 2025

Positive

Summary of a Reddit comment

They hold the Chase Sapphire Preferred alongside Amex Gold and the Venture X, valuing the CSP for its Hyatt transfers and lower annual fee, and plan to drop the Gold when its fee comes due.

Reddit · r/CreditCards · Mar 10, 2026

Positive

Summary of a Reddit comment

They really enjoy their Sapphire Preferred, saying the monthly DoorDash credit basically pays for itself and that the included travel insurance seems more comprehensive than the Venture's.

Reddit · r/ChaseSapphire · Sep 26, 2025

Positive

Summary of a Reddit comment

When a rental was vandalized, the Sapphire Preferred rental coverage took the hassle off their plate and they paid nothing.

Reddit · r/CreditCards · Dec 9, 2024

Positive

Summary of a Reddit comment

They use their Chase Sapphire Preferred mainly to transfer points to Hyatt as a second hotel loyalty program, pairing it with an IHG card for the free night, a setup they describe as working well for them.

Reddit · r/CreditCards · Jul 20, 2026

Positive

Summary of a Reddit comment

They keep their Chase Sapphire Preferred mainly because of its primary rental car collision damage waiver, which they value when renting cars.

Reddit · r/ChaseSapphire · Mar 26, 2026

Positive

Summary of a Reddit comment

They used the Sapphire Preferred travel insurance for the first time and were impressed that every requested cost was reimbursed on the first try, after sending a very well documented claim.

Reddit · r/CreditCards · Feb 8, 2026

Positive

Summary of a Reddit comment

Keeps the Sapphire Preferred for primary rental-car coverage and transfer partners, which is all they need from it.

Reddit · r/amex · Sep 27, 2025

Positive

Summary of a Reddit comment

They use the Chase Sapphire Preferred abroad, liking the dining and streaming earn, Hyatt transfers and 1:1 cash out of points, and enjoying staying in the Chase ecosystem.

Reddit · r/ChaseSapphire · May 16, 2025

Positive

Summary of a Reddit comment

They plan to keep the Chase Sapphire Preferred for dining and Costco and for hotel transfers that make some stays very cheap in points, alongside other cards used for groceries and gas.

Reddit · r/ChaseSapphire · Nov 17, 2024

Positive

Summary of a Reddit comment

Likes the car rental insurance and no foreign transaction fee.

Reddit · r/CreditCards · May 23, 2024

Positive

Summary of a Reddit comment

Their first travel card; still rates the Sapphire Preferred as good, mainly for its primary rental-car coverage, and uses it as a backup Visa when travelling.

Reddit · r/CreditCards · May 23, 2024

Positive

Summary of a Reddit comment

Uses the Sapphire Preferred abroad where Amex is harder to use; avoiding foreign transaction fees earns back much of the annual fee for them.

Reddit · r/personalfinance · Aug 20, 2016

Positive

Summary of a Reddit comment

After totalling a rental car paid with the Sapphire Preferred and having no car insurance, they found the claim process pleasant and the card's coverage worked with Enterprise to pay for the damage.

Reddit · r/personalfinance · Aug 20, 2016

Positive

Summary of a Reddit comment

Put a hospital bill on the Sapphire Preferred during a trip, and within hours Chase customer service called offering to book them a nearby hotel.

Reddit · r/amex · Sep 27, 2023

Positive

Summary of a Reddit comment

Uses the CSP for Hyatt transfers on domestic trips.

Common questions about Chase Sapphire Preferred

What do customers say about Chase Sapphire Preferred?

Customers value the Hyatt and airline transfer partners, primary rental car coverage and no foreign transaction fees, with the points often worth it for travel. The main frustrations are a portal hotel credit that is hard to use, reduced redemption value, and the annual fee. Support experiences are mixed.

Is Chase Sapphire Preferred worth it?

Of the 77 reviews with a clear verdict, 66% are positive, 12% mixed and 22% negative. The praise mentioned most is great rewards. The most common complaint is hard to redeem.

What do people like about Chase Sapphire Preferred?

The praise reviewers mention most: great rewards (14 reviews), great travel perks (13 reviews) and low fees (3 reviews). For example: Received all ten Paze credits on both their Sapphire Preferred and Freedom Flex, though the Preferred was slower.

What are the most common complaints about Chase Sapphire Preferred?

The complaints reviewers mention most: hard to redeem (8 reviews), rate dropped (3 reviews) and poor support (2 reviews). For example: Nine of ten Paze purchases on their Sapphire Preferred did not code correctly, though support was helpful.

What does the signal score of 75 mean?

It's how well reviewed Chase Sapphire Preferred is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of Chase Sapphire Preferred?

Category: Travel rewards card. Type: Travel rewards credit card. Fees: $95 annual fee. Rates & rewards: 5x points on Chase Travel, 3x on dining.

How does Chase Sapphire Preferred rank?

#4 in Best-Reviewed Travel Credit Cards 2026, ranked by real customer reviews.

Where do these Chase Sapphire Preferred reviews come from?

77 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.

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