Reddit · r/CreditCards · Jun 19, 2026
MixedSummary of a Reddit comment
Was wrongly charged the annual fee on a new Delta Gold and only got the credit after saying they would close the account; handled through chat with no proof required.
Travel rewards card
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 2 reviews mentioning poor support Show all
Reddit · r/CreditCards · Jun 19, 2026
MixedSummary of a Reddit comment
Was wrongly charged the annual fee on a new Delta Gold and only got the credit after saying they would close the account; handled through chat with no proof required.
Reddit · r/CreditCards · Jun 8, 2026
MixedSummary of a Reddit comment
Got the same runaround over a wrongly charged Delta Gold annual fee; once they said they would close the card, Amex quickly completed its review and promised a refund.
Of the 63 reviews with a clear verdict, 33% are positive, 27% mixed and 40% negative. The praise mentioned most is great travel perks. The most common complaint is poor support.
The praise reviewers mention most: great travel perks (9 reviews), great rewards (6 reviews) and helpful support (2 reviews). For example: Hitting the 10k annual spend requirement last year during a cross-country move unlocked the 200 flight credit.
The complaints reviewers mention most: poor support (15 reviews), hidden fees (13 reviews) and hard to redeem (2 reviews). For example: Their Delta Gold annual fee dispute dragged on for weeks, and each follow-up call just got told to wait another week or two.
It's how well reviewed American Express Delta SkyMiles Gold American Express Card is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Travel rewards card. Type: Airline credit card. Fees: $0 annual fee the first year, then $150. Rates & rewards: 2x miles on Delta purchases, at restaurants and at U.S. supermarkets; 1x on other eligible purchases.
63 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.