Travel rewards card
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 4 reviews mentioning poor support Show all
Reddit · r/CreditCards · Mar 20, 2026
NegativeSummary of a Reddit comment
Closing the card within two months of the annual fee posting for a refund could forfeit the points earned on it even with a linked regular Autograph card, and phone reps gave conflicting answers.
Reddit · r/CreditCards · Apr 19, 2026
NegativeSummary of a Reddit comment
They tried repeatedly over two days to apply for the Journey after thawing all three credit files, but the application kept saying their credit was frozen, so they gave up and planned to choose an Amex card.
Reddit · r/CreditCards · Mar 29, 2025
NegativeSummary of a Reddit comment
They repeatedly called Wells Fargo over many months hoping to downgrade their Autograph Journey and kept hearing it is not available for product change, though reps hinted it might be possible later.
Reddit · r/CreditCards · Dec 22, 2025
NegativeSummary of a Reddit comment
Their airline statement credit on the Autograph Journey never posted after months; calls were bounced between four departments and then dropped, so they are cancelling the card and warn others away.
Of the 36 reviews with a clear verdict, 39% are positive, 28% mixed and 33% negative. The praise mentioned most is great rewards. The most common complaint is poor support.
The praise reviewers mention most: great rewards (11 reviews), great travel perks (4 reviews) and easy to cancel (1 review). For example: Niche use of the card: 5x on hotel bookings with points transferred 1:2 to Choice or Wyndham, which is surprisingly good value, especially for Wyndham.
The complaints reviewers mention most: poor support (4 reviews) and hard to redeem (1 review). For example: Closing the card within two months of the annual fee posting for a refund could forfeit the points earned on it even with a linked regular Autograph card, and phone reps gave conflicting answers.
It's how well reviewed Wells Fargo Autograph Journey is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Travel rewards card. Type: Travel rewards credit card. Fees: $95 annual fee. Rates & rewards: 5X points on hotels, 4X on airlines, 3X on restaurants and other travel, 1X other; $50 annual airline statement credit.
36 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.