Reddit · r/fidelityinvestments · Nov 5, 2026
NegativeSummary of a Reddit comment
They call Fidelity Baskets horrible because some of their positions are stuck in limbo. They were told the engineering team would take about a week to respond.
Fidelity Brokerage Account Reviews
Brokerage
Highly rated service with everything in one place; a sizable minority report held transfers.
How the signal works
The signal score
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
What people mention
Common concerns
Topics grouped from customer reviews, with how many mention each; read the originals below.
Real customer experiences (807)
Add your reviewShowing 18 reviews mentioning buggy app Show all
Reddit · r/fidelityinvestments · Jul 3, 2026
NegativeSummary of a Reddit comment
They find the Fidelity mobile app laggy and say the options order screen is broken, with buttons covered up, calling it the worst app among all their brokerages.
Reddit · r/fidelityinvestments · Jul 3, 2026
NegativeSummary of a Reddit comment
They say the new Fidelity interface lags so much that it is unusable and that they plan to transfer their account elsewhere if it does not improve within weeks.
Reddit · r/Bogleheads · Feb 25, 2026
NegativeSummary of a Reddit comment
Finds the Fidelity app terrible because with a few accounts it never shows gains or losses, always leaving them blank.
Reddit · r/fidelityinvestments · Nov 6, 2026
NegativeSummary of a Reddit post
Trades on Fidelity and reports lags, glitches, loading issues and sell orders not filling even when the bid fell below the limit. Calls the platform a big piece of trash for active trading and says he would not use it.
Reddit · r/fidelityinvestments · Nov 6, 2026
NegativeSummary of a Reddit comment
Says Fidelity sometimes rejects a second market order for the same stock submitted right after the first because it is too similar to the last one, and that it has been like this for years.
Reddit · r/fidelityinvestments · Aug 10, 2026
NegativeSummary of a Reddit post
They hit a bug in Fidelity Baskets where one basket would not save ticker changes and recurring investments kept buying unwanted stocks. Support called baskets a niche product, and they are now looking at alternatives.
Reddit · r/fidelityinvestments · Jul 9, 2026
NegativeSummary of a Reddit comment
They still see the Fidelity positions tab lag even after upgrading to a new phone, and say the problem only began after the new layout rolled out.
Reddit · r/fidelityinvestments · Apr 30, 2026
NegativeSummary of a Reddit comment
Says the Fidelity app has gone downhill since the position table with gains and cost basis disappeared, until finding a Trader+ setting restored it.
Reddit · r/fidelityinvestments · Apr 30, 2026
NegativeSummary of a Reddit comment
Found the Fidelity mobile app so terrible they uninstalled it after constant 2FA prompts, and now use the website.
Reddit · r/fidelityinvestments · Apr 29, 2026
MixedSummary of a Reddit post
Power user of Fidelity for banking, card and retirement who really likes Fidelity but finds its app counterintuitive and convoluted.
Reddit · r/fidelityinvestments · Aug 30, 2025
NegativeSummary of a Reddit post
They find Fidelity's app unable to show accurate profit and loss tracking and say they and others are considering leaving unless it matches what Webull or Robinhood offer.
Reddit · r/fidelityinvestments · Jun 19, 2025
MixedSummary of a Reddit comment
They moved from M1 to Fidelity Baskets and accept the fee, but find the feature glitchy and lacking M1-style automation such as automatically investing uninvested cash.
Reddit · r/fidelityinvestments · Jan 2, 2025
NegativeSummary of a Reddit comment
They find the Fidelity app close to worthless for their own use and say it is too confusing for them, in a discussion of how usable the Fidelity mobile app is.
Reddit · r/Bogleheads · Jun 14, 2026
NegativeSummary of a Reddit comment
Considers the Fidelity app hostile in design, adding lots of friction to simple tasks.
Reddit · r/fidelityinvestments · Apr 30, 2026
NegativeSummary of a Reddit comment
Long-time Fidelity user with multiple accounts who finds the app terrible.
Reddit · r/investing · Mar 25, 2026
NegativeSummary of a Reddit comment
Calls Fidelity such an awful user experience compared to Robinhood.
Reddit · r/investing · Mar 28, 2025
NegativeSummary of a Reddit comment
Despises the Fidelity app as terrible and finds Robinhood's app far superior, splitting money between the two.
Common questions about Fidelity Brokerage Account
What do customers say about Fidelity Brokerage Account?
Most customers rate the customer service highly and like having investing, cash and retirement accounts in one place, with the cash sweep earning interest. Many prefer it to Vanguard and Schwab. A sizable minority report transfers or deposits held for weeks, account locks, and a glitchy app.
Is Fidelity Brokerage Account worth it?
Of the 807 reviews with a clear verdict, 62% are positive, 14% mixed and 23% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about Fidelity Brokerage Account?
The praise reviewers mention most: helpful support (122 reviews), easy to use (24 reviews) and reliable (15 reviews). For example: Called about an account issue and reached someone easy to talk to who resolved it in minutes with little wait.
What are the most common complaints about Fidelity Brokerage Account?
The complaints reviewers mention most: poor support (82 reviews), buggy app (18 reviews) and account frozen (1 review). For example: Fraud department stonewalls and strings customers along; only going to a physical branch got things moving.
What does the signal score of 84 mean?
It's how well reviewed Fidelity Brokerage Account is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Fidelity Brokerage Account?
Category: Brokerage. Type: Brokerage account. Fees: $0 commission for online US stock and ETF trades. Rates & rewards: Uninvested cash in SPAXX: 3.57% 7-day yield (as of Nov 5, 2026; variable; not FDIC-insured). Minimum: No minimum to open.
Where do these Fidelity Brokerage Account reviews come from?
807 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.