Brokerage
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 1 review mentioning poor support Show all
Reddit · r/M1Finance · Sep 21, 2025
PositiveSummary of a Reddit comment
No problems so far using it as main checking and for the pie-based investment accounts, though they keep a brick-and-mortar checking account as an emergency backup because support is slow when accounts are locked.
Of the 40 reviews with a clear verdict, 35% are positive, 28% mixed and 38% negative. The praise mentioned most is easy to use. The most common complaint is poor support.
The praise reviewers mention most: easy to use (19 reviews), good rate (3 reviews) and reliable (3 reviews). For example: Pie-based portfolio automation beats Fidelity for hands-off long-term holdings after several years of use.
The complaints reviewers mention most: poor support (8 reviews), hidden fees (5 reviews) and buggy app (2 reviews). For example: Delayed and messy tax documents hold up scholarship applications and annual tax filing.
It's how well reviewed M1 is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Brokerage. Type: Investing app and brokerage. Fees: $3/month platform fee, waived over $10,000; no commission or management fees. Rates & rewards: 3.35% APY on M1 High-Yield Cash Account; borrow against portfolio at 5.90%.
40 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.