Brokerage
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Reddit · r/fidelityinvestments · Jul 11, 2025
NegativeSummary of a Reddit comment
They began investing at M1 with a three-part pie but left because of limited account types and poor customer service. They now maintain the same allocation by hand at Fidelity instead of paying for baskets.
Reddit · r/fidelityinvestments · May 13, 2026
NegativeSummary of a Reddit comment
They tried to fund their M1 Finance IRA from a Fidelity CMA but linking failed on both ends, and M1 does not accept mobile check deposits into the IRA, leaving them with few funding options.
Reddit · r/M1Finance · Jan 14, 2026
NegativeSummary of a Reddit comment
Set-and-forget pie chart worked great for years, but a sudden unrequested 2FA lock and a rude support rep who sighed through every question ruined the experience.
Reddit · r/investing · Oct 1, 2025
NegativeSummary of a Reddit post
They used M1 with percentage-weighted pies but disliked that new money only went to whichever holdings were under target, feeling it favored their weakest stocks and skipped the winners.
Reddit · r/M1Finance · Sep 21, 2025
NegativeSummary of a Reddit comment
Money pulled from their bank account three months ago still has not reached the investment account, and they report bad customer service.
Reddit · r/fidelityinvestments · Aug 15, 2025
NegativeSummary of a Reddit post
They were charged both a retirement account closing fee and an outgoing ACAT transfer fee on each of two M1 accounts when leaving for Fidelity, and only later got the fees reimbursed by Fidelity.
Reddit · r/Bogleheads · Jun 9, 2025
NegativeSummary of a Reddit comment
They used M1 for all their investing for years but were driven away by what they call sketchy practices and terrible support, and now use Fidelity for everything without distrust.
Reddit · r/fidelityinvestments · Jan 1, 2025
NegativeSummary of a Reddit post
They hold a Roth IRA at M1 Finance with just two index funds and are looking to move it to Fidelity, citing M1's customer service as horrible as the main reason for leaving.
Reddit · r/personalfinance · Feb 16, 2026
NegativeSummary of a Reddit post
They hold a small Roth IRA at M1 and only noticed a monthly fee after the fact, and now find that leaving by direct transfer to Vanguard triggers yet another M1 fee.
Reddit · r/Bogleheads · May 30, 2025
NegativeSummary of a Reddit comment
They switched from Fidelity to M1 and back again, finding that M1 trade execution prices were consistently worse by a noticeable percentage per trade, which they blamed on payment for order flow.
Reddit · r/fidelityinvestments · Jan 18, 2025
NegativeSummary of a Reddit post
They run three pies at M1 and are frustrated that its buying logic does not put fixed amounts into each fund as they intend, so they are looking to move to Fidelity recurring investments.
Reddit · r/personalfinance · Dec 30, 2024
NegativeSummary of a Reddit post
They held Roth IRA contributions at M1 Finance but found it had trouble with non-cash recharacterizations, so they moved the whole account to Fidelity to be safe.
Reddit · r/fidelityinvestments · Jun 17, 2026
NegativeSummary of a Reddit post
They moved their retirement account from M1 Finance to Fidelity and were charged a large outgoing transfer fee, so they asked whether Fidelity would reimburse it.
Reddit · r/M1Finance · Sep 18, 2025
NegativeSummary of a Reddit comment
Still charged a $3 monthly service fee on a very small account balance.
Reddit · r/M1Finance · Mar 3, 2025
NegativeSummary of a Reddit comment
Delayed and messy tax documents hold up scholarship applications and annual tax filing.
Of the 40 reviews with a clear verdict, 35% are positive, 28% mixed and 38% negative. The praise mentioned most is easy to use. The most common complaint is poor support.
The praise reviewers mention most: easy to use (19 reviews), good rate (3 reviews) and reliable (3 reviews). For example: Pie-based portfolio automation beats Fidelity for hands-off long-term holdings after several years of use.
The complaints reviewers mention most: poor support (8 reviews), hidden fees (5 reviews) and buggy app (2 reviews). For example: Delayed and messy tax documents hold up scholarship applications and annual tax filing.
It's how well reviewed M1 is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Brokerage. Type: Investing app and brokerage. Fees: $3/month platform fee, waived over $10,000; no commission or management fees. Rates & rewards: 3.35% APY on M1 High-Yield Cash Account; borrow against portfolio at 5.90%.
40 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.