Brokerage
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 9 reviews mentioning easy to use Show all
Reddit · r/MerrillEdge · May 5, 2026
PositiveSummary of a Reddit comment
About two years of use, liked for options trading, with the Android app preferred over the browser for buy-to-close orders, though tax-lot selection when selling trails Fidelity.
Reddit · r/MerrillEdge · Oct 18, 2026
PositiveSummary of a Reddit post
The interface looks straightforward, phone support reps have been really nice, and the account came with checks and a black and gold check cover.
Reddit · r/Bogleheads · Jun 26, 2026
PositiveSummary of a Reddit comment
They use Merrill Edge mainly alongside the BofA credit card and banking. The interface is not fancy but does what they need, and phone support connected them fast to a knowledgeable human who could resolve issues.
Reddit · r/Bogleheads · Jun 26, 2026
PositiveSummary of a Reddit comment
A user of more than ten years who finds Merrill Edge fine for buy-and-hold. Same-day money market availability and ACATS transfers work well, though buying TIPS requires a long phone call so they buy bonds at Fidelity.
Reddit · r/Bogleheads · Nov 28, 2025
PositiveSummary of a Reddit comment
They like the rewards structure of pairing BoA with Merrill and keep their cash in money market funds there, which they can liquidate quickly and move to their BoA bank account.
Reddit · r/investing · Feb 8, 2025
PositiveSummary of a Reddit comment
They use Merrill Edge for do-it-yourself investing, finding it unflashy but solid, with instant, seamless money movement to and from their Bank of America accounts and optional margin as a cash backstop.
Reddit · r/investing · Aug 19, 2026
PositiveSummary of a Reddit comment
They self-manage their portfolio on the Merrill platform and like its research and technical analysis tools. They also mention a tab of Merrill's preferred ETFs.
Reddit · r/Bogleheads · Nov 25, 2025
PositiveSummary of a Reddit comment
They keep an account at Merrill to hold the Platinum Honors tier benefits and simply buy VOO there, describing it as easy with a very low expense ratio.
Reddit · r/fidelityinvestments · Mar 10, 2025
PositiveSummary of a Reddit comment
They moved their Roth IRA to Merrill Edge because they bank with BofA, reached Platinum status, and like seeing everything in one app and not waiting for money to settle on transfers to their brokerage.
Of the 79 reviews with a clear verdict, 34% are positive, 34% mixed and 32% negative. The praise mentioned most is great rewards. The most common complaint is poor support.
The praise reviewers mention most: great rewards (20 reviews), easy to use (13 reviews) and reliable (7 reviews). For example: They hold accounts at both Fidelity and Merrill and keep both, praising the credit card boost as an excellent benefit and using Merrill for their long-term positions.
The complaints reviewers mention most: poor support (13 reviews), buggy app (10 reviews) and account frozen (5 reviews). For example: Cumbersome back-office restrictions, rough platform design, and endless hold music make customer service painful.
It's how well reviewed Merrill Edge Self-Directed is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Brokerage. Type: Brokerage account. Fees: $0 online stock, ETF and option trades; no annual account fees (options contract and other fees may apply). Minimum: No balance minimums.
79 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.