Reddit · r/MerrillEdge · May 5, 2026
PositiveSummary of a Reddit post
About two years of use, liked for options trading, with the Android app preferred over the browser for buy-to-close orders, though tax-lot selection when selling trails Fidelity.
Brokerage
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Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 7 reviews mentioning reliable Show all
Reddit · r/MerrillEdge · May 5, 2026
PositiveSummary of a Reddit post
About two years of use, liked for options trading, with the Android app preferred over the browser for buy-to-close orders, though tax-lot selection when selling trails Fidelity.
Reddit · r/Bogleheads · Dec 20, 2025
MixedSummary of a Reddit post
They have used a self-directed Merrill CMA and Roth IRA for years without problems. Their one real dislike is that fractional ETF purchases are not available.
Reddit · r/investing · Feb 8, 2025
PositiveSummary of a Reddit post
They use Merrill Edge for do-it-yourself investing, finding it unflashy but solid, with instant, seamless money movement to and from their Bank of America accounts and optional margin as a cash backstop.
Reddit · r/Bogleheads · Jun 27, 2026
PositiveSummary of a Reddit post
They use Merrill Edge for the credit card benefit and instant transfers to their BofA checking. They have nothing negative to say, and their trades simply get filled.
Reddit · r/personalfinance · Jan 30, 2026
PositiveSummary of a Reddit post
They do the backdoor Roth at Merrill and leave a few cents in the traditional IRA to keep Merrill from closing it, which has worked fine every year since the first time.
Reddit · r/personalfinance · Jan 7, 2026
PositiveSummary of a Reddit post
They have done yearly backdoor Roth conversions with Merrill Edge for years, leaving only a few cents in the traditional IRA so it stays open without causing pro rata trouble.
Reddit · r/fidelityinvestments · Jul 13, 2025
PositiveSummary of a Reddit post
They hold both Fidelity and Merrill/BofA, keeping part of their cash in a Merrill money market fund with same-day liquidity as backup and using BofA branch services. They see Merrill as a useful complement, not a chain.
Of the 79 reviews with a clear verdict, 34% are positive, 34% mixed and 32% negative. The praise mentioned most is great rewards. The most common complaint is poor support.
The praise reviewers mention most: great rewards (20 reviews), easy to use (13 reviews) and reliable (7 reviews). For example: They hold accounts at both Fidelity and Merrill and keep both, praising the credit card boost as an excellent benefit and using Merrill for their long-term positions.
The complaints reviewers mention most: poor support (13 reviews), buggy app (10 reviews) and account frozen (5 reviews). For example: Cumbersome back-office restrictions, rough platform design, and endless hold music make customer service painful.
It's how well reviewed Merrill Edge Self-Directed is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Brokerage. Type: Brokerage account. Fees: $0 online stock, ETF and option trades; no annual account fees (options contract and other fees may apply). Minimum: No balance minimums.
79 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.