Reddit · r/fidelityinvestments · Oct 28, 2026
PositiveSummary of a Reddit comment
Switched to Robinhood six months ago and finds support fine: a requested call comes within a minute and the rep is helpful.
Robinhood Reviews
Brokerage
How the signal works
The signal score
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
What people mention
Common concerns
Topics grouped from customer reviews, with how many mention each; read the originals below.
Real customer experiences (92)
Add your reviewShowing 5 reviews mentioning helpful support Show all
Reddit · r/investing · Nov 28, 2025
PositiveSummary of a Reddit comment
They moved from Robinhood to Fidelity and are returning to Robinhood for its 24/5 trading, and say Robinhood support calls back within about an hour after a ticket and has helped them by phone.
Reddit · r/personalfinance · Aug 7, 2026
PositiveSummary of a Reddit comment
They contrast their Webull trouble with the one time they had a problem at Robinhood, when a live support person answered within seconds and fixed it within minutes.
Reddit · r/investing · Jan 23, 2026
PositiveSummary of a Reddit comment
Hit an app bug in the Ladder trading feature, filed an in-app support ticket, and got chat help within a minute; the busted trade was later reversed.
Reddit · r/investing · Mar 28, 2025
PositiveSummary of a Reddit comment
Says Robinhood support has been excellent on the few occasions they contacted it, with fast answers; also likes the easy UI and HYSA-style interest.
Common questions about Robinhood
Is Robinhood worth it?
Of the 92 reviews with a clear verdict, 71% are positive, 11% mixed and 18% negative. The praise mentioned most is great rewards. The most common complaint is poor support.
What do people like about Robinhood?
The praise reviewers mention most: great rewards (31 reviews), easy to use (17 reviews) and reliable (9 reviews). For example: Uses Robinhood and gets the IRA match, maxing it annually, and also transferred a crypto account for the match.
What are the most common complaints about Robinhood?
The complaints reviewers mention most: poor support (8 reviews), account frozen (3 reviews) and buggy app (2 reviews). For example: Stopped using Robinhood a few years ago because they could not reach anyone at customer service.
What does the signal score of 78 mean?
It's how well reviewed Robinhood is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Robinhood?
Category: Brokerage. Type: Investing app and brokerage. Fees: Commission-free stock trading; Gold subscription $5/month. Minimum: No minimum to open.
Where do these Robinhood reviews come from?
92 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.