Reddit · r/investing · May 18, 2026
NegativeSummary of a Reddit comment
Swore off Robinhood after glitches during volatile markets and never being able to reach a person when trying to withdraw money.
Robinhood Reviews
Brokerage
How the signal works
The signal score
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
What people mention
Common concerns
Topics grouped from customer reviews, with how many mention each; read the originals below.
Real customer experiences (92)
Add your reviewShowing 8 reviews mentioning poor support Show all
Reddit · r/investing · May 17, 2026
MixedSummary of a Reddit comment
Transferred a Roth for the bonus and finds it fine, but reaching a human is extremely hard; they had to fight a chatbot to get a transfer-out fee reimbursed.
Reddit · r/investing · Apr 21, 2026
NegativeSummary of a Reddit comment
The app would not accept a new address, and a support ticket was still unanswered after three days, so they moved the account to another broker.
Reddit · r/investing · Feb 9, 2026
MixedSummary of a Reddit comment
Has not had many issues with Robinhood but found it hard to reach anyone about problems with a brokerage account, whereas Fidelity has been great on that.
Reddit · r/Bogleheads · Oct 6, 2025
NegativeSummary of a Reddit comment
App glitched twice in a month and would not let them sell a position, and they say they could not reach customer support when it happened.
Reddit · r/investing · Apr 21, 2026
NegativeSummary of a Reddit comment
Tried for days to get support to fix an old account whose name had been changed, got the runaround despite providing ID, and was not even allowed to delete the account.
Reddit · r/investing · Feb 10, 2026
NegativeSummary of a Reddit comment
Stopped using Robinhood a few years ago because they could not reach anyone at customer service.
Reddit · r/investing · Dec 5, 2025
NegativeSummary of a Reddit comment
They report having had nothing but trouble with Robinhood and warn others to stay away from the brokerage, without giving further details.
Common questions about Robinhood
Is Robinhood worth it?
Of the 92 reviews with a clear verdict, 71% are positive, 11% mixed and 18% negative. The praise mentioned most is great rewards. The most common complaint is poor support.
What do people like about Robinhood?
The praise reviewers mention most: great rewards (31 reviews), easy to use (17 reviews) and reliable (9 reviews). For example: Uses Robinhood and gets the IRA match, maxing it annually, and also transferred a crypto account for the match.
What are the most common complaints about Robinhood?
The complaints reviewers mention most: poor support (8 reviews), account frozen (3 reviews) and buggy app (2 reviews). For example: Stopped using Robinhood a few years ago because they could not reach anyone at customer service.
What does the signal score of 78 mean?
It's how well reviewed Robinhood is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Robinhood?
Category: Brokerage. Type: Investing app and brokerage. Fees: Commission-free stock trading; Gold subscription $5/month. Minimum: No minimum to open.
Where do these Robinhood reviews come from?
92 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.