Reddit · r/investing · May 17, 2026
MixedSummary of a Reddit comment
Transferred a Roth for the bonus and finds it fine, but reaching a human is extremely hard; they had to fight a chatbot to get a transfer-out fee reimbursed.
Brokerage
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 2 reviews mentioning poor support Show all
Reddit · r/investing · May 17, 2026
MixedSummary of a Reddit comment
Transferred a Roth for the bonus and finds it fine, but reaching a human is extremely hard; they had to fight a chatbot to get a transfer-out fee reimbursed.
Reddit · r/investing · Feb 9, 2026
MixedSummary of a Reddit comment
Has not had many issues with Robinhood but found it hard to reach anyone about problems with a brokerage account, whereas Fidelity has been great on that.
Of the 92 reviews with a clear verdict, 71% are positive, 11% mixed and 18% negative. The praise mentioned most is great rewards. The most common complaint is poor support.
The praise reviewers mention most: great rewards (31 reviews), easy to use (17 reviews) and reliable (9 reviews). For example: Uses Robinhood and gets the IRA match, maxing it annually, and also transferred a crypto account for the match.
The complaints reviewers mention most: poor support (8 reviews), account frozen (3 reviews) and buggy app (2 reviews). For example: Stopped using Robinhood a few years ago because they could not reach anyone at customer service.
It's how well reviewed Robinhood is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Brokerage. Type: Investing app and brokerage. Fees: Commission-free stock trading; Gold subscription $5/month. Minimum: No minimum to open.
92 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.